Stopped in earlier this afternoon for lunch, we were seated right away in a booth. We checked out the menu for a bit as it was our first time here. We ordered our drinks after waiting approximately 5 minutes, 1 soda and 1 blackberry lotus (we added the kiwi flavored boba balls) we asked for a few minutes yet to look over the menu. The menu set up seemed similar to Era Pancakes & Cafe. We both decided to do lunch as it was noon. I ordered the Truffle Chicken Sandwich with fries & a side of ranch, my boyfriend order the Prime Rib Melt with no onions, fries and ranch. We decided to order a side salad to share. We waited about 10-15 minutes for food, no complaints there. Our salad had at least a pound of chopped tomatoes, not a fan of that, the lettuce wasn’t fresh, it was turning brown. But whatever. That wasn’t a big deal. We finished picking at the salad and then sat and talked while we waited for our sandwiches. There were 2 guys sitting behind us in a booth and that’s where the experience started going downhill. The older man (probably in his 60’s) was talking FILTHY. Waiters and waitresses were walking around listening to this guy talk and no one said a word. He was talking filthy about his niece whom told him she was gay, men getting their you know what’s cut off, women getting male parts sewed on etc. every other word coming out of his mouth was the F word. Just disgusting. Families were sitting close by with small kids, thankfully my child was not with us for this experience. We then got our sandwiches. My boyfriends sandwich was made wrong. We ordered no onion and got onions. The waiter took it back to have it remade. We didn’t get our ranch so I asked for that right away. We didn’t have napkins either so I asked for some. Instead of bringing the ranch back right away, he waited for the new sandwich to be done to bring the ranch and napkins. Kinda sucked waiting. My chicken sandwich was AWFUL. The chicken was SO fatty and didn’t even taste like chicken. So I took the chicken off and ate some of the bun. My boyfriend said his prime rib sandwich was juicy and pretty good. (If you don’t like fatty meat, then I don’t recommend the prime rib sandwich as prime rib is usually a little fatty) the French fries were decent and the ranch was good. The waiter didn’t come back to check on us at all, which was unfortunate. Back to the guy behind us, I completely lost my appetite and pushed my plate away after the gross chicken and the way this guy was talking. I finally had enough. I stood up from our booth, looked over and said “I am going to ask you nicely to please stop talking so disgusting, and dropping the F bomb every other word” he said “I’m sorry, I’m sorry, I’m so sorry, I forgot where I was” I said thank you and sat back down. Definitely not like me to stand up and say something, I can usually ignore it. But this was SO bad. I’ve left a lot of what he was saying out of this review, otherwise there is no way it would be posted! So I guess use your imagination. But someone had to say something to him. And really? You forgot you were in a family restaurant? Ok.. The waiter stopped at the table and said “here is your bill,” and walked away. Never asked how everything was. I went up to pay, the cashier asked me how our food was, I told him “ehh it was ok” he said “good” I paid and we left. Honestly I don’t think we will ever be back. Maybe their breakfast is better than lunch but I’m not sure I want to go back after today. We will stick with Era Pancakes & Cafe. Been there so many times and have yet to have any issues with breakfast, lunch or drinks. 2 stars for food because my boyfriends sandwich was decent. 2 stars for service because the food came out quick. 1 star for atmosphere because of the guy behind us and no worker had the nerve to confront him (even though one of the waiters stood 3 feet away from his booth and stared at him for a good 45 seconds) Overall,...
Read moreWe decided to finally give this place a try. We had family from out of town and we were excited, we went on a Sunday morning (party of 9) and the place has such a cozy vibe, loved the decor! & the menu did have a large variety. We were greeted right away and lucky I was able to check us in online so we only waited a few minutes while they gathered a table big enough. Disappointed right after that, we needed a high chair but they only have a few & at that time there wasn't one available to us, but lucky for us our server took so long to come to our table, and get our orders taken that by the time our food arrived the other employees were kind enough to bring one to our table, the server had gotten a few things wrong, we were missing a side of pancakes and the server accused us of having received toast but that toast was my fathers in law that came with his plate, so once he figured it out we waited almost the entire meal for the pancake. The sever seemed annoyed after this he kind of avoided our table and when we needed sauces, we actually had to ask politely to the girls in the front by the drink & pies area and they also gave us an annoyed look. After that we kind of all (my father parents in law & my parents) felt very weird. I also ordered a grilled chicken sandwich which the chicken was still cold and tasted like the chicken they keep frozen and just microwave. It wasn't grilled at all. I had also asked for fries for the side but ended up with a cup of fruit which the server tried to tell us I had ordered when in fact, I never order fruit so I also had to wait till I was half way done with my sandwich when the fries came out. Not sure we'll be visiting again. We were really hoping to...
Read moreWell I fully understand a new restaurant and the struggles of opening with not enough staff. The restaurant is beautiful very nice decorations layout was kinda jam packed especially since every table was packed. Server was clueless the owner/hostess got our drink order very polite and quickly. Server came quite a bit later to take drink order which we already ordered. We asked for a water she forgot it for quite some time. We ordered our meals kitchen was backed up due to the immense amount of people there eating that's understandable. Although they ran out of hash browns which was one of the main parts of my skillet meal. Instead of telling us they were out of something and asking if I'd like something else they brought me something different and then told me after I questioned why it was wrong that they were out. So I ate something I didn't order and they made me pay full price for it at that. Overall the food was okay toast was bread not even toasted potatoes were cooked subpar flavor was okay none the less. The menu does look promising with lots of yummy looking choices I will return and give the restaurant a shot once they get settled in let's hope I get to eat what I actually...
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