Subway — Restaurant in Rutherfordton

Below are but a very few of the reviews off Door Dash from this particular Subway in Rutherfordton, NC. I’ve lived here for 6 months and keep trying thinking it’s got to get better. It’s bad when the dashers know that they have to check to make sure the drinks and chips are there. This is the worst Subway I’ve ever been to/ordered food from. They simply don’t care that their quality of service is viewed as substandard. My experiences: I’ve not received my drink 2 times, the sandwiches have always been almost ALL bread with little exception, I paid $10 for a box of cookies that I didn’t receive, I’ve only received some of the veggies I’ve ordered on my VEGGIE SUB (2-3 different times), I’ve not received cheese on my sub a couple times…All these issues have only been in a 6 month period. I just moved to Rutherfordton in September. Even with mine & all these reviews, nothing changes. It’s obvious it’s management because all sandwich makers make sandwiches the same way. No matter the time of day you order, you get the same quality of service. It’s is a shame. I feel it’s Door Dash too, honestly. With these type of reviews, they should drop this particular store. There’s other places to order good subs here. Each one of these negative reviews is an opportunity not taken. For those of you who have been able to write positive reviews, you’re lucky. Maybe they need to stop working with food delivery companies. However, inside the store, I’ve saw a few recent issues as well. It really feels horrible and so infuriating when you decide to go with a place you’ve always liked…ordering food for yourself &/or your family and getting the wrong thing, a bad order or not all your order. And when you call?….youre told if you ordered through Door Dash, it’s DD you contact. No apology. No concern. Honestly, I can’t believe this store is still in business. Cooperate needs to speak to the owner/management of this store. They truly give Subway a bad name. These reviews can easily be found on Door Dash. I have screen shots of each one to send to the cooperate website. Something needs to be done. Subway is BETTER THAN THIS!!! WAY BETTER!!!

“Forgot my drink”, “missing drink and sandwich was wrong”, “meatballs missing on meatball sub”, “sub soggy & terrible”, “forgot drinks”, “missing drinks”, “gave me turkey bacon & cheese on bread. No veggies or condiments. Didn’t receive my drink or cookie.”, “only received sub, no chips or cookie”, “they got my complete order wrong.”, “got my order wrong....

I recently had the pleasure of dining at the Subway located in [city or location], and it was truly an outstanding experience from start to finish. From the moment I walked in, I was greeted by the inviting aroma of freshly baked bread, and I knew I was in for a treat.

The staff at this Subway were not only friendly but also exceptionally attentive to my needs. They patiently helped me craft the perfect sandwich, offering expert advice on the array of toppings and sauces available. Their dedication to customer satisfaction was truly impressive.

Now, let's talk about the food. The ingredients were incredibly fresh and of the highest quality. The vegetables were crisp, the meats were tender and flavorful, and the bread was perfectly toasted. Each bite was a delightful explosion of flavors, and the variety of options meant there was something for everyone.

What sets this Subway apart is the cleanliness and attention to detail in the dining area. The tables were spotless, and there were plenty of condiments, napkins, and drink refills available. It's clear that the management takes great pride in maintaining a welcoming and hygienic environment for their customers.

To top it all off, the pricing was incredibly reasonable for the quality and quantity of food provided. This Subway is not only a fantastic place to grab a quick and delicious meal, but it's also a great value for your money.

In conclusion, the Subway in [city or location] is a shining example of what a fast-food restaurant should be. Outstanding service, fresh and delicious ingredients, and a clean, welcoming atmosphere make it a must-visit for sandwich enthusiasts and anyone looking for a satisfying meal. I can't wait to return and try more of their...

Do yourself a favor and go to the one by Walmart. Worst Subway experience I've ever had in 40 years of eating there. My car is in the shop so I decided to order delivery through the app- I picked the closer of the two Subways thinking it's Friday night, I'll make it easy on the delivery driver. WORST. Decision. EVER. My order arrived incomplete and when I called the store the rude employee on the phone told me it wasn't their fault since DoorDash delivered it and I would have to call DoorDash... when I told her I couldn't do that since I ordered through the Subway app and DD literally has no record of my order and my money went straight to Subway, she told me it wasn't their problem and there wasn't anything they would do. Taking money for something and not delivering said something is THEFT. I've worked in the service industry, my husband has worked in the service industry, and my kid has worked in the service industry... I'm usually very understanding and forgiving of mistakes when the restaurant tries to fix it or make it right. There is zero excuse to NOT try and make it right. Being told "That's not my problem and there's nothing I will do about it" when it absolutely IS the restaurant's problem is 100% the WRONG way to treat a customer and for sure the wrong way to stay in business. As the cherry on top, the sandwiches we DID get weren't even that good. Definitely not as good as the ones we usually get at the location by Walmart. I would have had a better experience waiting a little longer for delivery from...