Called in an order last night at 6:10 - proceeded to place a large order at the very end I was hung up on. Waited no call back - they took my name and phone number at the beginning of the order. I then called back over 20 times busy tone everytime no call back. So I drove the 20 minutes to pick up the food only to find out they didn't save any of my order. Manager couldn't even say sorry instead had a list of restaurants I could go to instead. I'm from out of state I chose this restaurant based on my families wants and I don't know the area!! They took my order I payed full price mind you and then was told I would have to wait over an hour!! So I did - I sat down and waited the hour+ going on 2 hours since original phone call where I spoke to someone. Manager couldn't even bring me over my food or say thank you for waiting or your welcome when I thanked her for my food. Absolutely disgusting behavior for anyone in a customer service industry!! Now we get home to a grease soaked nasty pizza. The sauce and cheese were one thick layer on the pizza almost inedible. Steak and cheese sub was some weird light tan color. Not tasting like steak or roast beef or chicken. More like dried cat food - absolutely disgusting and truly inedible as I'm not going to sit and eat mystery eat. Needless to say I will not be returning to this establishment - nor would I recommend the food OR...
Read moreAnother fake pizza in Vermont!!! Pure grease !! Cheddar cheese in a pizza ...in what world..cooked in a pan on a conveyor just like domino not an oven in sight .soooo much oil they have to double up on the cardboard under it to soak it all up and still seeps though that and the box itself within 5 min drive...and t hats just the bottom of the pizza the top of the pie has double the amount of grease...over oiled pan on the bottom and super cheap cheese on top...congrats. R E:...To whomever had the audacity to respond calling me ignorant ...correct I'm not in NY anymore but good cuisine has no boundries... I have thrived for 25 years making pizza though I was not the best in town I more than held my own with my competitors...your ignorance about pizza is astonishing..Greek or not there is never Cheddar cheese on a pizza you have survived for 20 years with no competition and patrons that don't know any better.... your (dare I call restaurant ) is made of conveyor belts and deep fryers equivalent to every other fast food pizzeria ...my Greek friends asked me to thank you immensely for that laugh calling it Greek pizza...furthermore in no way was I trying to be a warrior EVERYTHING I STATED IN MY REVIEW WAS 100 PERCENT FACTUAL NO MY OPINION....it is my duty as a fellow restaurant owner to save people from eating garbage as well as a massive coronary from the grease...
Read moreI've been a regular customer for years up until this evening. Tried to place an order for delivery. Order of chicken fingers, order of fries comes to $13 and change. I was then told they had a $15 minimum order so I then asked what other things they had that would put me over the minimum. The girl on the phone names of a few things, soda, ice cream, cookies etc. I tell her to add a cookie. She then tells me oh wait your only at $14.85. So I ask if they can just add the 15 cents to my order so i can get only what I need. I was told no that's policy. Then this nasty worker Mike takes the phone from the girl screaming and yelling about how that is their policy and refused to tell me what the owners name is and when he will be in. They lost a darn good customer over that 15 cents!!! Bad reviews travel much further than good ones. Sad to see this place going downhill fast with these new owners. What a shame! Would have gladly gave them a $20 and went on the way just the point I didn't need anything else and still offered to pay the minimum fee! edit for owner this was done 3+ years ago, not sure why just getting a response but not...
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