Yeung's — Restaurant in Sabattus

I usually enjoy getting food from Yeung's, but this past Saturday was an unfortunate exception. The food was great, no problem there, so I give it 4 starts. The ordering and checkout experience? No, so no fifth star. First, I call in my order to save time. Mentioned an menu item I wanted. The young gentleman answering then told me 20 minutes. Wait...I have more to order! Where is the upsell? "How much is a large pork fried rice?" Answer...a very abrupt "10". 10 what? 10 cents?!?! I assume $. No thank you from this person for my order. Go to pick it up, two young gentlemen appear to be more concerned with their personal conversation than helping customers at the counter. I mention I called in my order, and one of them hands it to me. Me: "Err....how much is this?" They may have told me over the phone, but I didn't remember. He tells me again (or the first time, I don't recall), I hand over the cash, and he gives me my change. Nothing else. No thank you to purchasing from them. I am not asking much, just some appreciation for my purchase. That is basic customer service. I'll be back, because I do like the food, but if I am weighing going to one place or another...and Yeung's is on one side of the balance...I may tend to go to the other...

Where should I begin??? Very Rude, Poor Customer Service , Can't properly put a To Go Order together right and they got the Order Completely Wrong. I Won't order from here again!

I just got home and as soon as I open the paper bag to get the food out that's when I noticed they didn't package it right. I also noticed the order was wrong. I ordered Two General Tao Meals with side orders of crab Rangoons and a order of beef teriyaki sticks. Not a poorly put together order and to Top it off They Got The Damn Order Wrong I didn't get the General Tao just a batch of Honey Chicken ,broccoli and 1 small container of fried rice for me and my partner to split ?!? We needed 2 of everything for equal portions not 1 of everything !!!

Seriously? How Hard is it to Take a order and put everything in its place and not behave rudely to your customers while taking their order ?!? I mean even the employees at a McDonald's can do their job for minimum wage without acting disrespectful and treat the customer with respect and deliver their meals exactly as they ordered it. I should know because I used to...

Ate here tonight for the 1st time ! The lo meins (shrimp & pork) we're good , didn't care for the egg rolls , crab Rangoon was...good ! Chicken fingers have too much batter to chicken ratio other than that they were good , I'll probably remove the batter to eat the fingers though , its just too much !! Was nice to try a new place on my way thru sabattus but I don't live close enough to put it into my Chinese restaurant rotation ! Spent $67 & we probably won't finish it all but will definitely finish the lo meins...might try something else from them in the future idk !! Food was still very hot after a 40 min...