Subway — Restaurant in Saint Francis

Just had the absolute weirdest experience ever here. Stood waiting for about 10 minutes while one guy finished up some sandwiches, then couldn't figure out how to ring up his customer's order, while the other woman who was working made 2 footlong subs for a pickup order literally as slowly as possible. It was like she was working in slow motion, almost comical. While I was waiting, 4 other people came in. Before I even got to order, 2 of the people left cause of the insanely long wait. Finally, the guy came to take my order. I ordered a foot long turkey and cheese and 2 6inch ham and cheese. He made the turkey sub first, but there were only 4 slices in the cold bin that they take the meat from. He put 3 of the slices on one side of the footlong and the other slice on the other. Then he threw in some chunks of cheese. He was really struggling with fine motor skills...took minutes to put his gloves on, couldn't figure out how to separate cheese slices. He looked for the mayo for awhile and finally put some on once his coworker handed him the bottle. He wrapped it fully up and put it in the bag and came back and looked at me. I repeated the order for 2 6inch ham and cheese. He again struggled to cut the bread and separate the cheese, giving up and just putting thick torn chunks of cheese on the sandwiches. He hadn't cut the bread well, so was just trying to shove the toppings into the little hole in the bread. Finally he put 5 slices of ham on one sandwich, then 2 on the other sandwich. I was in the store at least 25 minutes at this point and was the only customer who had been served. I gave dude the benefit of the doubt on the turkey, but once I saw how butchered the ham sandwiches also were, I told them I was sorry but I would have to pass on the sandwiches. I felt a bit bad, but I couldn't spend a bunch of money on the sandwiches not to hurt feelings. The whole experience was just plain odd. I definitely don't recommend this location. Instead, we went to Cousin's and got great, fresh sandwiches...

Never have had a good experience here. The last time I went to this location I ordered using the app. I got there 5 minutes after order was supposed to be ready. They didn’t even start the order. I said ok I’ll wait. They began making the sandwiches and I stopped them because they put the wrong meat on the sandwich. They said they would fix it and when I turned away they just wrapped the sandwich anyways and didn’t make another. I got home and noticed all of the sandwiches were made incorrectly. I reached out to the management. I requested a refund for the entire order. They offered a gift card instead, for not even half of what I paid. Don’t go to this location if you...

I don’t know why we keep coming here, this location is a joke. Every order has an issue, especially if it’s through the app, even though the order is clearly written up. One example being we ordered numerous melts and not a single one had cheese on it. The store couldn’t issue a refund and had to go through the app. Received a reply asking for the receipts to “show order details” even though it was all in the email. Luckily we asked for the receipts when we picked them up and were told to “let them know if there are any issues” otherwise we wouldn’t have had them. Not that it mattered because the Amber the district sales manager never replied to my numerous...