I contacted The Saucy Swine last Spring about catering our wedding in July. Matt was responsive from the get go and answered all of my questions. I chose to go with The Saucy Swine based on their reviews, the way Matt communicated and the price. We were having a very casual wedding reception and we wanted our guests to feel relaxed and well fed. We made the right call!
We were expecting about 100 people at the reception. We chose pulled pork and pulled chicken for the meats and our sides were mac 'n cheese and buttered green beans. Angie and Becky showed up on time and after a quick tour of the venue, they got straight to work. My sisters in law also made a fruit salad and Angie assured me that they'd put that out along with all the food they'd brought. These gals were a pleasure to deal with. They were friendly and efficient. When dinner was over, they wrapped up the leftovers and I made sure they got some cake before they headed out.
We got tons of compliments on the food! We had never eaten at The Saucy Swine.I know we should've made the time to go and try their food, but we just hadn't done it. We will definitely be going now! It was so good. The mac 'n cheese is quite possibly the best I've ever had! Their homemade pickles were incredible! We had a choice of three sauces and when I told Matt that we just wanted two of the mild sauces, he suggested that he'd just add the Korean sauce. I was a little nervous about it as the description said it was spicy, but it had just enough spice and wasn't too hot. Everything was amazing and using them really made our wonderful BBQ wedding reception extra special! Thank you Matt, Angie and Becky for doing such a fabulous job!! 5...
Read moreWe ordered carry-out on a Monday night. I went in to pick up our order, waited a bit and then was given what I assumed must be the wrong order, as it was multiple bags and seemed like too much for two sandwiches with sides. I asked the staff member if she was sure it was correct, that it looked like more than we ordered. She “checked” and confirmed one of the two bags she gave us was indeed ours. Overall it was about 15-20 minutes waiting to get it sorted out. We drove the 15 minutes home and sat down for dinner, only to discover it definitely wasn’t what we ordered. (Regretfully I didn’t check the inside of the contents before we left the restaurant) We tried calling many times but was never able to get through. We drove back, my spouse continued to call on the drive to give them a heads up, but we were never able to get through. We told the same staff member what had happened, she did not apologize, just disappeared in back for awhile without saying anything. About five minutes later she came back with our order (which had been sitting out for an hour at this point and was room temperature) and proceeded to hand the bag that we had returned (and had opened and had in our home) to the customer that had ordered that. Yes, another customer unknowingly received hour-old food that had been in our house. The staff refused to compensate us in any way or acknowledge any mistake. It was very strange experience and a bit alarming considering health code violations. And yes, we did pay for our food before I noticed the original error and I did tip well. Definitely will never go back, not just out of customer service but also food...
Read morePaid 2000 plus dollars for my sons wedding food to be catered. Here are the facts:
*2 hours late (bride and groom were frantic and didn't know how to feed 150 people with no food)
*Because they were late the food was cold. It had just come from the frig and had no time to sit on the warmers
*Buns had mold on them ( the wedding parties buns). When shown to staff they didn't pull the bag (yes bag , not a nice set up) they just grabbed it and start freaking out making calls and then a second and third bun...
*They forgot the chicken. several wedding guests including the person who officiated do not eat pork. Therefore, several guest went without food.
*Not sure if Salad dressing or ANY bbq sauce was ever brought out but was not there when the first 30 people came through.
*Staff started banging into people while trying to collect paper plates to put in the trash. They had one of those wierd gray bins and a young kids who had clearly never helped before!
The only compensation offered was the return of the 400 dollars for the missing chicken.
Super 😡 upset 😡 disappointed and embarrassed in front of family and friends! Do not recommend!!! Absolutely horrible experience.
After calling several times with no call back it was even more frustrating.
Today they made it right and sent back 800 of the 2000. Thank you for...
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