Aroma Joe's Coffee — Restaurant in Salem

On a recent Saturday at around 2pm , I stopped at the Salem, NH location to give Aroma Joe’s another try. I had with me the gift card I was sent from my first bad experience in October. The experience this time was a lot quicker, and the young woman who took my order was very pleasant. I wanted to try 2 different drinks; I still wanted to get the Dark Mocha and I also got the PB Mocha. I’m not quite sure I got either of those. They were both flavorless coffee with cream. Well, not entirely flavorless, they kind of tasted like a vinyl shower curtain. Both tasted exactly the same. No hint of chocolate, mocha, or even peanut butter. I took a picture of each drink and am attaching them as well. I dare you to pick which drink is which. The lids also did not fit and leaked all over me. I just don’t understand if I’m missing something here. How am I supposed to order these coffees and get something flavorful or even something close to their description? They’re allegedly supposed to be made with chocolate milk, and there definitely wasn’t any in there. I didn’t lose any money since I used a gift card but, am at a loss and just frustrated with my experiences with...

i’m furious. i went to this aroma’s around 12 today (10/1) got in line, and waited. while i was waiting i looked in my side mirror to find a group of teenage boys looking at me, pointing, making obscene gestures, and screaming. i turned up my music and tried to ignore them. when i went to the window, i was greeted by a teenage boy i had never seen before. (i frequent this aroma’s) he took my order and i drove up. i was handed a bag and i started to pull out of the drive through. when my passenger looked in the bag and realized we only had one of our items, i looked back to see if i could put the car in reverse. what i saw was a teenage boy CLIMBING IN THE WINDOW of this aroma’s while the employee & driver laugh. i put my car in reverse to pull back up to the window, and the driver lays on the horn and continues beeping at me until the employee grabs my other food item. to make it all worse, NONE OF MY FOOD ITEMS WERE CORRECT. both of them were the wrong flavors. absolutely ridiculous, i will not be...

As a regional chain, Aroma Joe's offers a bold third option that's neither Dunkin' nor Starbucks. As a coffee purist, I tend to use Americanos as my yardstick to judge new coffee. In making the same choice here, I've been fascinated with their beans' roast profile, which tastes as strong as a Starbucks blonde, but with a distinct aftertaste/finish. Whenever I've visited, the service has been quick, and I've never had to wait more than 5-10 minutes in the drive-thru line. If you're trying to change things up from your standard pre-work or lunch coffee break, I'd recommend stopping by to see what AJ's has to offer.

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