Domino's Pizza — Restaurant in Salida

Easily the worst experience imaginable. After driving for 6 hours, all I wanted to do was get to my hotel and have a pizza delivered to my hotel room.. The woman that took the order was unfamiliar with how to take a credit card. While ordering, I passed the actual store. After placing the order took about 10 minutes…and after I reached the hotel, they called me to tell me they didn’t have a delivery driver working so my options were to come pick it up myself or cancel the order. They literally offered to “waive the delivery fee” for my trouble. What a deal. I am a huge fan of dominos and I expect the pie will be great, however I am now sitting in the store, disappointed, waiting for my food. At least it gave me time to leave this review. It would be fine to not have a delivery driver…but to take the order for delivery, and then call back and inform me there was no driver after the fact, and then patronize me by offering to waive the delivery fee, is the reason for the one star review. Manage your expectations for this particular location accordingly. Edit…right after leaving this review the manager gave me a free pizza for the trouble my next time in town. I appriciate that they are willing to acknowledge the issue and do what they can to resolve it. 1 star just changed to 5. Well played...

An interesting experience, dealing with this store.

One day, my wife and I ordered a pizza. After an hour, we kept trying to reach the store. Someone would answer, "Thank you for calling Domino's, please hold."

We waited on hold for 10 minutes, but no one would speak to us.

We hung up and repeated this twice, until finally we just got a busy signal.

Their car finally arrived about an hour and a half after us placing the order. His excuse: he couldn't find us. We're in a new subdivision, but come on guys! You've delivered to our house dozens of times before.

We complained to the driver, and asked for a refund. He left the pizza with us and agreed to have it refunded. We did get our money back.

Next time we ordered, the driver was very rude to us to the point of being hostile. Guess the store was mad at us for complaining about how long the last pizza took to get to us.

Tried one more time, carryout, because we had a free pizza to redeem. Ordered under an assumed name just in case things had gotten personal.

The tracker didn't work to tell us when to pick up the pizza. Got there and they'd given it away to someone else.

(Circus music is playing in my head right...

We used to order here regularly, never really had an issue. A few problems here and there but nothing huge. Well tonight we called to order and they answered and asked us to hold. After about 20 minutes we said screw it and started making our own dinner but stayed on the phone to see how long they would leave us on hold. After an hour, yes an hour on hold, which you could hear someone pick up the phone and then put it back on hold while we were waiting, finally picked up and then hung up the phone call. We called back and someone picked up right away and we asked for the manager, we were asked to hold and now we have been back on hold for 15 minutes before someone picked up and hung up on use again! What is going on in there?? This has all been because we tried to place an order for pizza the other night online and the manager called us after placing the order and said they were super busy and it could take up to 3 hours to get our pizza and if we cancelled our order they would give us a free pizza. So we were just trying to get our free pizza we cancelled to help them out the other night. This place is a hot mess. I would have given them a good review...