Pig-N-Out — Restaurant in Salina

My family and I stopped here while traveling, and unfortunately, our experience was very disappointing. Between my sister, myself, and our children, we spent over $100, and I expected at least decent customer service and properly prepared food.

After placing my order, I realized I never received a receipt. I went back to the window to politely ask for one, but instead of simply printing it, the employee insisted she had already asked me if I wanted it and claimed I refused. That was not the case. I explained that I would not be standing in 100-degree weather asking for a receipt if I had declined it, yet she shut the window in my face.

When our food arrived, my burger was made incorrectly (it was loaded with onions even though I requested no onions), and I also believed there was a hair in it. I quietly set it aside so as not to ruin my kids’ meals.

The worst part was when my son found a very obvious hair in his food. He came to the counter visibly disgusted and nearly sick to his stomach. The manager witnessed this and her exact words were: “Hair falls in food, even at home.” She did not apologize, did not remake the food, and did not offer any kind of refund. She said all of this in front of another customer picking up their to go order and he looked at me and said “it pays to eat at home.”

I understand mistakes happen, but the lack of professionalism, the dismissive attitudes by every person we interacted with, and the unsanitary food conditions made this one of the worst dining experiences we’ve ever had. Sadly, we will not be returning and I would not recommend this restaurant to other families.

I have a right to my receipt. The girl who took my order can lie to her boss about asking if I wanted one, but I save every receipt, and I would never refuse it, just to go back and stand in line to ask for one again. And if I’m being completely honest, based on how we were treated, I thoroughly believe the hair was put there on purpose. I never physically saw a hair on my burger, but I know what I felt in my mouth, and what are the chances that I complained about the receipt while our food was being made, and miraculously both burgers in my order had hair?!?!? What are the odds of that? You could tell exactly whose hair it was by the tricolored strand of brown, auburn, and gray hues. My son almost puked at her counter when trying to give back his half eaten burger and she didn’t even offer him a cup of water. Nothing. I specifically asked for a refund and she acted like she couldn’t do anything about it. My kids wanted to eat in Pryor and I begged them to eat at this place because I had such fond memories of taking them there when there were younger, we even called before headed there to make sure they were open and I regret that so much. We will not return and we will make sure to let our friends and family know what kind of...

Well, I reckon I got my wires crossed on the barbecue, but that don’t change the fact that Pig-N-Out in Salina is still more Oklahoma than a Walmart parking lot full of jacked-up Fords. This ain’t no sit-down, sip-your-tea-and-chat kinda joint—it’s a walk-up window, meaning you better know what you want ‘cause there ain’t no dawdlin’ inside.

Ordered me a big ol’ burger, and let me tell ya, it was thicker than the dust cloud behind Jason Hughes when he’s hooked up and haulin’. Juicy, greasy in the best way, and stacked like a double-file restart. Fries were hot, crispy, and just salty enough to make me wanna order a big ol’ shake to wash it all down—because, let’s be honest, if you ain’t dunkin’ fries in a milkshake, are you even eatin’ right?

Service was quick, but not quite “USMTS feature on a dry-slick track” quick. More like “B-main at Tri-State Speedway” quick—fast enough to keep you happy, but you’re still gonna have time to check Facebook and see if Johnny Taylor wrecked out yet.

Ain’t no fancy dining room here, but that’s part of the charm. You get your food, find a good spot to park, and chow down like you’re tailgating at the track. So if you’re in Salina and need a meal that’s as down-home as a dirt racer with a duct-taped fender, Pig-N-Out’s the spot. Just don’t expect a cloth napkin—this is hands-on,...

Don't think ur supposed to be able to REsale native commod. Cheese but ....ooook.lol. greedy chili for Frito chili pie. Not the right kind of cheese and u better HOPE they don't burn ur families WHOLE order bc when u call to have it remade bc it's not even edible...they hang up 3 times and threaten to call the police if u call back. Nope not even when ur a mature, paying, reasonable, nice customer like myself who never got rude or even so much as a TONE! I WAS ASTONISHED! I thought we just kept losing signal until she said she would call the cops if I called back about our food being burnt. Seriously it ruined our night we had gone out to the lake and have a lil picnic and we couldn't even eat it it was so hard and nasty. And we were just out about $32+ and didn't even get to EAT ! HORRIBLE BOSS/OWNER and lots of dirty secrets about that place. Oh and thanks for disturbing ALL the neighbors for nearly quart.mile radius with ur RIDICULOUSLY LOUD SPEAKERS SYSTEM! HOW RUDE! I do love the soft-serve tho. Too bad their business practices and HORRIBLE ATTITUDES won't b bringing ME back there!!! Go to subway, dairy deal or the Mexican joint if u want nice good people...