Domino's Pizza

Worst experience I've ever had. Let me preface this by saying I prefer to leave good reviews. Placed an order for delivery at 7:45 PM on a MONDAY night. Delivery time said 45-55 which I consider reasonable. By 9:00 I was on hold with the location trying to get an update on my order. No one even bothered to answer the phone I was just left on hold being told repeatedly by the recording that "a team member would be right with me" I decided to drive to the location thinking that because my delivery window kept being pushed back that maybe they were short drivers. I walked in the door, still on hold for almost a half an hour at this point. No one even bothered to see if I needed to be helped. Not once. I stood there for another 10 minutes watching them not answer any phone calls. In that time another person coming to pick up her take out order came in. She ordered at 7:58 and had a notification her order was ready. No one bothered to help her either. Then a guy came in and the worker behind the counter came up to help him immediately speaking to him in Spanish. I assumed maybe he was door dash or something so I asked and he said no. But the guy behind the counter started getting his pizza. The girl who had come in after me started to try and get his attention at this point and he then proceeded to give her the pizza she ordered. So at this point I'm pretty steamed and I ask what is going on with my pizza, for delivery that I ordered before her order and why no one bothered to answer the phone when I'd been "on hold" for 36 minutes at this point. Starts going on about how they can't stop to take calls because it slows down them making pizza. So I ask if my pizzas are ready and I'll just take them myself, to which he responds, THEY HADN'T EVEN STARTED MAKING IT!!!! I then told them to cancel the order. Seriously the worst food experience I've ever had. I completely understand being short staffed but be courteous and let your customers know what's going on and maybe actually make their food?? Don't bother ordering here.