So I went into this store couple weeks ago and got some sandwiches I started talking to the girl that was working and asked if she was alone because she had waited on 3-4 other people before me and Never saw anyone to come out and help, she told me that No she was working till close by HERSELF, then started telling me she is only 16, and everyone had called in so she had to do it alone. I asked if no one could help why didn’t the manager or distract mgr anyone come help or Close the store, she just said the Company wouldn’t do that and so I mentioned I was going email corporate office because I’m a mom and grandma and theirs no way I would want my 16 yr old be working ALONE at NIGHT it was about 8 pm. So I emailed corporate and got email back today that they are short handed and they give all their employees Protocols to FOLLOW TO STAY SAFE, well she might have been trained but what about the people that don’t follow Protocols their not going to care , I think with their being 8 SUBWAYS in San Angelo that if a 16 yr old was going have be by HERSELF that the company could afford to CLOSE for that night instead of taking the chance , But that’s just me . But if Subway would rather let a 16 yr old work ALONE at DARK that I would rather spend my hardworking money at a COMPANY that CARES for their EMPLOYEES so their are other SANDWICH STORES here so that’s where I will go to anyone...
Read moreJeremiah is the best. I really enjoyed this place but I think there's inconsistency in training for some employees. Sometimes I'd get 4 slices of bacon for a footlong blt, sometimes I'd get more. It just depends on whos in that day. Jeremiah is my favorite because he always makes my sandwiches very pretty and evenly distributes everything so every bite is perfect. One employee answered her phone on the line, so I cancelled my order and left, and as I was leaving, she asked me why I was leaving, and I haven't been back since. I understand that people have lives and responsibilities outside of work, but i wish she would have just gone to the back to answer it, and not tried to take my order while on the phone. Also, there's usually only one person working in the evenings, and I think they might benefit from more people on the schedule. But I'd say a solid 90% of the time, this place has decent service, and if you have Jeremiah make your sandwich, it's...
Read moreThe Hispanic girl that works nights best costumer service I've ever received at any subway in San angelo. But let me just say I just came in here about three Friday july the 5th and the white girl with blonde hair rudest person I have ever met. Nastiest attitude slamming sandwiches around . Jerking money out of my hand telling people mind you three other customers are in here " yeah I'm the only one working because one of the other people called in" and I find it very ridiculous to act that way especially when the nice Hispanic girl nearly everytime I come in is at night and she's working alone and its just as busy and she has not once ever acted that way. Don't work costumer service if you don't know how to treat costumers and especially if you don't know how to handle pressure. I was 16 years old working at subway and never not one time did I ever act that way...
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