Baskin-Robbins — Restaurant in San Antonio

I decide to go to Baskin Robbins for ice cream after dinner. I get there an hour before they close. So it's not like I'm in the last 5 minutes before close, and they've already begun putting ice cream in the big freezer, and not any of the less popular flavors, but Chocolate and Vanilla. Who the hell puts the top 2 ice cream flavors in the U.S. away an hour before you close? I asked the kid behind the counter why they're putting the ice cream away so long before close and he said he didn't know he was just instructed to do so. I asked if he could get it out and he replied it would take to long for it thaw enough to scoop it out.

This isn't the first time we've had problems with this location. Doors being locked hours before closing and then having to go through drive through and try guess what ice cream flavors they have available. If I could give - stars I would.

This place is acting like it's an inconvenience to be in business, so I guess I'll let them go out of business like they seem to want to. This was my last visit there.

Judging by the number of poor reviews I'm not the only one who...

Stopped by for a last minute birthday cake. There was a good selection of ice cream cakes in the freezer of small and large sizes. There were also prepacked quarts of their more popular flavors.

I saw some cakes with happy birthday signs on them, but the one I liked didn't have one. I asked the young lady working if they had any and she politely went to the back to give one to me. She was very nice and helpful. Paid for the cake and was on my way.

Took the cake out 10 mins before it was time and it was thawed out perfectly. Cake was good with a good ratio of cake to ice cream. Would get a cake here again...

The workers at this location did not wear gloves when handling food. They were touching their pants and putting on aprons, and did not wash or sanitize their hands after. I was given a spoon which fell on the counter and was not offered a clean one- an employee practically bent over the counter and had her purse on it beforehand. It just seemed like really bad sanitation and cleanliness protocol. I truly don’t want to complain but...