HTeaO - San Antonio (Military & Huebner) — Restaurant in San Antonio

Ahhh man, I really wanted this to be my go to place. But sadly it’ll be awhile before I ever do. The prices don’t make sense to me also. We got 2 large teas for almost $5 each, and their gallons are less than $4. Can’t I just order gallons of what I want and avoid the extra cost? Anyways…. I had just reloaded my card and went to McDonald’s, and then we stopped by for our second time. I was short $1.40 , and instead of offering a gallon tea or a 1 size drink to share with my girlfriend, it was just one of those “ohhh I’m sorry” . As a GM for 8 years, best action in those cases is to always use ROV. Especially in new businesses . ROV is Return of Visit, when establishing a new business it takes 2-4 years to profit, if I was offered a different solution I would have visited again & again & again. But I’m good for now, I’ll stick to my water bottles and Lipton...

Don’t do it!! Avoid this place at all costs! I think the tea contains “crack”! I can’t stop drinking the Georgia Peach and my wife is now addicted to the coconut. I grew up my whole life drinking tea . . . my mother was a teacoholic . . we literally drank it EVERY single day! Circa my first visit to their tasting room and now I am addicted. This is a rare case of where the tea is actually better than home. All your family will literally HATE you after you tell them about this place. They all complain cause they need their H20 (crack) fix! Will be there around noon today to get my “taste”. It started out with a single drink, now I find my self carrying GALLONS of this stuff into the house. You have...

I LOVE HateaO, that’s n the problem. The problem is today’s employees (Saturday 10/26), a guy and a girl who came in late. The store open at 8am and they showed up at 8:05. I waited until 8:10 to give them time but still nothing, I was at the door just trying to ask if they really open at 8 but she would look at me and ignore me. I gave up by 8:20, it was still close when the door clearly states 8am. I tried the drive thru also and no acknowledgement. Please have those employees take a training on customer service or change the morning employees to more punctual and polite ones. I love your place but I don’t think I’ll go again on a Saturday morning with people like...