Starbucks — Restaurant in San Antonio

Went this morning as I was buying 7 drinks for my coworkers since it’s employee appreciation day and I was met with a rude barista. Mind you, I am not a Starbucks regular so no I don’t know the menu off the top of my head. There was a few minutes of me standing by the register waiting to be acknowledged and when she finally came to me, there was no greeting…just annoyance by her face and demeanor. I mentioned that I didn’t know what a specific order was as my coworker sent me a screenshot of a drink order. I asked if I could show her the order and she rudely said “No we’ll be here all day”. I didn’t say anything as I did not want to stoop to her level of negativity. While I went ahead and gave my orders, she was talking quietly on her headset complaining. Took a lot out of me not to confront her as I didn’t want to cause a scene but you do not treat people that way. The gentleman making the drinks was pleasant and that’s the only nice thing I can say about this experience as I will never set foot at this establishment again. I even left a tip despite being treated poorly. If she doesn’t want to work, then she needs to go home and reevaluate...

This location recently opened and I’m already experiencing issues. My first order was mobile, I placed a mobile order for blueberry muffin (warmed) and grande vanilla cold brew; I arrived 11 minutes later with my drink ready but my pastry wasn’t there. I stood in line and requested it, it took an additional 7 minutes to get that item. Today, I walked into an empty store and placed an order at 625a. I received my iced coffee in record time, several others ordered at the register after me and several mobile orders walked in as well. I watched as the gentleman after me received his breakfast item before me and ALL customers was cleared out of the store. I was left standing there waiting with my drink and no one bothered to ask what I was waiting for. It took 8 minutes after I ordered to receive my pastry. I’m writing this to inform Management of the lack of courtesy and professionalism within that establishment. There is a breakdown in that section and the lack of follow up by him and any of the other...

I'm sorry Starbucks. My first time at your location. I ordered via the app with no problems. Great! Made it to your store. Good. Waited in the drive thu to get my order, I was behind a person that was having a very difficult time ordering. Not good. I backed out and went inside. Now I know why she had such a difficult time ordering. Part of her difficulty was YOU! I didn't realize you guys don't know how to order the products you serve. What I ordered. NOPE, didn't have it. The other item I wanted to substitute to,, NOPE! Out of that as well. It's early in the day, the sun is not up yet. How is it possible that you don't have any breakfast wraps or sandwiches? That is bad management. Does the owner of your store know you are missing out on orders, customers leaving, because you don't have anything to sell? Hello Dunkin,...