Tropical Smoothie Cafe — Restaurant in San Benito

I don't know if ya'll have someone smoking Crack today (3/23/22) or what but my so called smoothie was not even a smoothie today! I've never had issues coming here at all and everything I've ordered in the past from here has been awesome until now. I ordered a sandwich and 2 mango magic smoothies, both smoothies were terrible, it contained huge chunks of mango and ice and it was more like a slushie (felt like I was at Stripes buying one). Ya'll need to re-train some of the people in there, it was a terrible job. Also, the girl at the drive-thru window didn't give me a receipt, I had to ask for it and she had no manners what so ever! The "smoothie" and the sandwich looked like a toddler made it and that's not a good thing. I don't mean to complain but I do leave detailed reviews of all the places I visit and I want people to look out for issues like this. STEP YOUR GAME UP SON OR GIRL!!!! (talking to the individual who made my order look like I bought it at a...

I made an app purchase from Tropical Smoothie Cafe in San Benito, TX over a month ago & never received a refund for an unavailable menu item, even after I provided my online order info to the store manager, corporate, and regional manager. This isn’t just about seeking a small refund, but the principle of correcting a mistake by either reimbursing for the total for an item that I paid for or at least replacing it. What a shame that this location lost a rewards customer who’s already limited on eateries due to dietary restrictions. Prior to this visit, I always enjoyed smoothies, wraps, flatbreads and tropic bowls. Customizing entrées and drinks plus reaping rewards were my favorite parts of being a Tropical...

This was my first visit. I had the veggie wrap and a small smoothie. The wrap was good size...I took half with me. The place is a typical chain store with minimally trained workers. I didn't see a lot of motivated, friendly staff. They were just going through the motions for a paycheck. Premium prices. Go to their website and look at the nutritional facts on their smoothies. Outrageous amounts of sugar laden in their drinks. Some smoothies have 40+ grams of sugar. You might as well eat a bowl of sugar!...