Domino's Pizza — Restaurant in San Diego

Worst delivery services ever. Took 1 hour and 20 minutes for my delivery. When the delivery guy christian arrived my pizza and wings were super cold. We asked Christian what happened and any the delay and he rudely answered, "you were my 8th delivery and I can't do anything about it, do you still want it or not?" Long story short, I asked if he had a phone number where I can reach the manager and he said, "no the only number is the store # and we are close.. You can try tomorrow." The following day I called to speak to the manager and got a hold of one of the managers there, JoJo. I went on to explain to her what had happened and before I could finish, she rudely cut me off saying, "and what would you like for me to do about it?" She then went on about how they are short staffed at night with one delivery guy and this is very common since its last order of the day. Really?? So because of the inconvenience of Domino's short staff on drivers, I get the inconvenience of cold smushed pizza and cold "Hot" wings. Jojo was able to give me a refund but that isn't the point here. I am a loyal Domino's customer and expect the same loyalty when ordering my food from here. Then, after I thought the issue had been resolved..... A couple hours later I received a phone call from Jojo. Only to harass me about the review I had left after my terrible experience. I could not believe she had the audacity to personally call my cell phone, while I was out with my family, just to harass me. I had to ask Jojo to please stop with the continuum of the harassment. I feel threatened by this manager and am now questioning the continuance of my business here. Hopefully this...

Putting a one star for today’s visit is being nice. I placed an online order for pick up. Accidently went to the wrong store, gladly turned around and went to the correct dominoes, waited in my car for 10 minutes, then went inside to retrieve my order. On the text, there was a two minute guarantee. The gentleman who would not give me his name, said he was not going to refund my money with my order and guarantee his two minute timer. I had asked for the managers card and he said you’re looking at him, that’s me. He said I can give you a refund but you’re not going home with the pizzas. He also said he couldn’t have left the store; he was the only one here. Then I see someone in the back peeking around the corner. I said he could’ve brought my pies out. And he claimed he was on break. Very disappointed with dominoes. I’ve been ordering from them for years. I Will not go to another dominoes again. I was treated very poorly. When I was asking questions they both ignored me. Since they wouldn’t give me their name, I took both their pictures. Intern, one of them said, can I take your picture too? I said sure. The location is 3388 Palm Ave Chula Vista CA and time I was there was 1:22 and 1:42 pm on July 29, 2023. Again, giving them a one star is being very, very nice! Hopefully this will go higher up and dealt...

Why can't they ever get the damn order right?!?! I order by phone, they get it wrong. I order by app, they get it wrong. I order in person and they get it wrong. Get older employees or hire women, not these silly young boys who think everything is a joke when the only joke is them. I've been here a few times in the years, seen the staff, they are all young pimple face dorks wanting to be cool amongst each other instead of doing their job who laughed in my husband's face after they got our order wrong, AGAIN.

NEWS FLASH KIDDOS: YOU ARE NOT COOL, YOU ARE JUST A BUNCH OF JERKS WASTING OUR MONEY. Personally, I don't even like the food here, but my sick brother who I take care of likes it and asks for it often and it is so stressful knowing I have to order from here because it's the closest location to our home and knowing they are going to screw up my order and treat my money like it wasn't hard to earn. Dominos is going downhill fast with the low quality ingredients too, the cheese smells horrible, tastes bad and the hand tossed bread is garbage. Save your time and money and go to...