The Cheese Steak Shop — Restaurant in San Jose

Cheesesteaks are very good here; very flavorful. I always get both kinds of peppers on mine. I used to frequent here every couple of weeks but whenever I am back in the Bay Area, I stop by when i can. In opinion this place is better than the other joints in the area. Maybe The New Jersey in Campbell is a runner up to this place.

UPDATE 2024: an update from my previous post from 5 years ago. I went back a few times recently and it could be good and it could be mediocre. The service with most of the staff is pretty good, I see new faces now compared to before. One thing I notice and I know some of my friends feel the same is that when the guy with the “EMT” hat is working the food is not good and his customer service sucks. He’s not friendly and doesn’t thank you. But he’s chit chatting away and laughing with his coworkers but can’t even smile a bit or say thank you to us or the other customers I saw come into the store. I left a tip for him and still nothing, he must do a decent job in the back if that’s the reason he’s still around the past few months I’ve gone. Got home sandwiches were stacked weird so they were smashed a bit and my peppers I asked on the side aren’t in the bag but I should’ve double check that’s where went wrong. Usually they are on point but when the guy with the “EMT” hat is working it’s usually not. I’m thinking of just going somewhere else if I see him working the day I decide to go. I would caution others to do the same if you see him, especially if it’s...

I have eaten here a few times now due to living across the street and loving philly cheestesteaks. I would come more often if the service existed at all. A number of times I have shown up to this location at 11 to eat a philly before going into a late shift at work and it is never open on time. I have had to wait for 15 minutes multiple times and still the doors will not be unlocked! If you have to warm up machines and never open on time stop advertising an 11am opening. I will not waste my time coming back because even with the doors open the service is dry and the ambiance is poor and smells bad. I would have put up with those other cons if they simply were open during their advertised hours but because the sandwhich is okay I would rather order a steak sandwhich at the...

The cheese steak sandwiches are good here! I normally get the small original dressed with everything. The hot peppers are a nice touch! This place can get busy really quickly, especially for the lunch rush. They take orders and prepare the food at a decent clip, but it's not extremely fast. I normally dine in and it's always been clean inside the restaurant. Suggestion is to go on Tuesday when you can get a double stamp for purchasing 1 sandwich and get to the reward of a free...