We have been going to The Swallows Inn for many years. We take the train and it’s a whole day thing. This last Saturday we were treated very rudely by manager Clayton ( that’s the name that was on his shirt) We arrived a little after 10:00 so we could get a large table for our group. The band wasn’t going to play until 2:00, but our group needs to be able to sit, so we arrived early. We sat at two tables that were on the side where the restrooms are. There were stools on both sides of the tables. We moved the tables together to accommodate our group. When the so called manager and security came in around1:30 or so, we were told we could sit against the wall and had to move the table back t the way we found them. So we did just that. Then the jerk of a wanna be security kid came over and told us to do as we were told. I went to the bar and encountered “Clayton” who has no customer service skills whatsoever. I explained that we had been there since 10ish and nobody said anything to us about the way we were sitting at the table. He said he didn’t care, we needed to put the tables against he wall and only 3 stools to the table. So where were we all supposed to sit????? He was just a total jerk!!! We ended up staying for the band and had a great time, but I will be very recluctant to go again. They have no ADA seating as he told me. 4 out of the 8 of us are handicapped. He was more worried about us taking up space on the dance floor than working with us to...
Read moreRACIST!!!! my husband who is Mexican was mistreated and ignored by Rebecca, she purposly avoided serving us when we had eye contact serveral times, we waited patently for about 20 minutes while noticing she served others next to us who were white, when a white guy came behind us she looked at us and took his order right away over my shoulder. when we spoke up she put her finger in my husbands face and said I already served you, he was drinking soda, I had a martini. ( Im white) We went the next day to talk to the manager because we were told he would be there but they said he was gone and the main bouncer came out with an arrogant attitude, and kept loudly speaking over us when we tried to explain what happened.so we left. I tried calling a few times to talk to Cal the manager but he wont talk to me. I will never go there and be humiliated like that again. Also I think that place is a...
Read moreThis is the worst bar I have ever been to. I was innocently waiting in line to use the men's restroom when a woman came out of the single use womens restroom and said "hey, there's no line, go ahead and use the this bathroom." I said thanks and used the bathroom. The instant I came out of the bathroom an extremely rude and trashy bouncer said "you're gone. you are leaving now." Without ability to close out my tab he forced me to leave. That behavior was completely absurd and unawarrented.
I will never be giving them my business and I strongly advise any human who goes to the bathroom on a daily basis to avoid the terrible and abusive behavior or this bar in case Mother Nature calls and a polite female offers the bathroom to you.
What a terrible terrible experience....
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