Sobao Bakery & Restaurant — Restaurant in San Juan

Awful place to eat! Extremely disappointed! First, you have to stand in line to order, then the manager was literally cursing out the cashier. I have no respect for a company that allows management to use improper language to coach, train or discipline. Then the food ended been overprice for the quantity, quality and presentation of the food. They took the number from our table and the food was seating on the counter for a while until I had to get up and checked on it. Sandwiches were extremely basic and by them cool. The only thing I like were the gracious young guys waitressing and cleaning tables. They were very nice and seen to be trying there hardest to assist their customers. Even that my food did not come out on time, I must said the guy was very genuine. Other than that, there is nothing good about the place that I could care for. No wonder it was the only place we could get in at...

Unhygienic: an employee cleaned/washed his hands on the fountain drink dispenser three employees (including the above-mentioned one) touched and opened up all the pastries in display trying to figure out their respective fillings the hand washing guy decided to eat a pastry on the counter where food is served to clients (already iffy) and didn't cleanup after himself (bad) My toast somehow had lettuce crumbs/pieces ... if that happens I'll be willing to bet money there is more food cross contaminantion.

Customer service is slow: employees chit-chatting amongst themselves rather than serving and fulfilling orders (ended up waiting aprox. 30 mins for a...

i really wanted a mallorca since i first got back a week ago, and im so so glad i waited. it was so soft and fresh. each bite was better than the next, and it was very filling. portions run a bit small, and prices are a bit elevated, but it's definitely worth it. i went sunday, and there was a bit of a wait, nothing crazy. they give you a number and you wait at your table which is nice. everything here has good quality control. love this location. . me encanta esta franquicia, la comida siempre es buena y esta localizacion tiene un restaurante también. el parking es al lado del edificio y algunas veces se llena. todo limpio y la...