Dino's Burgers — Restaurant in Santa Ana

I'm sorry Dino's we used to get our double cheeseburgers my mom and dad and I there it's been about 10 years so I know it's been awhile it's good to still see you there however the food was bland the food was pricey for the size that we got we got a pastrami sandwich and a bean and meat burrito we requested hamburger meat in the burrito and they accommodated us just fine but it was tasteless there was no salt or any flavor to the beans and meat at all and there was no flavor to the pastrami meat and the sandwich was on a little French roll it wasn't on a 6-in at least roll it look like a 4-in roll I paid 1099 for the meal I did not feel like the sandwich lived up to what the picture looked like and the burrito was small about the size of the chimichanga frozen burritos you get from the store it was not big or thicker anything and I paid $23 for...

If I could leave zero stars I would due to discrimination. This place treated our disabled and students with special needs group disgustingly and then told us to leave because we were making them uncomfortable only AFTER everyone had paid for food and that we were scaring away customers. Keep in mind it was dead, just us and the flies. The manager, an old white guy kept coming over to stare (glare) and snatched away a newspaper a student was reading away from him. To make it worse he had his abled customers cut in front of us to take their orders first and then proceeded to be impatient when we finally got to order. If he was going to be a pos and ask us to leave, he could've at least done it before we ordered but he waited until every one of our students had spent money to start acting like a douche....

I recently had an incredibly disheartening experience with the customer service provided for special needs adults. The level of insensitivity and lack of understanding demonstrated by the staff was shocking and deeply disappointing.

It is essential that businesses prioritize inclusivity and cater to the diverse needs of their customers. In this case, the failure to provide adequate support for special needs adults reflects poorly on the company's commitment to serving a broad clientele.

I strongly recommend a thorough reassessment of training programs and policies to ensure that all customers, regardless of their abilities, receive the respect and assistance they deserve. My hope is that this feedback prompts positive changes for a more inclusive and compassionate customer service experience...