I love this place!! Great atmosphere and always great service. I don't think I have ever come here when they provided bad service. Everyone, from the hostess, server, and the bus boys. I never have a complaint with service and or the atmosphere of the place.
I do however, wish that they would add some vegan or vegetarian friendly meals. I do not eat eggs and always have a hard time ordering here because of that. I have gone to other local restaurants and they understand the order and always makes me yummy food. So the three times I have been here I have attempted to order in the same way I phrase my order at these other locations.
I ask for either an omelet or a scramble without the eggs. Basically vegetables scrambled within each other but no eggs. The last time I was here. The kitchen didn't understand. My server put the order in and explained it to them. The first time the food came out, it had eggs. The second time it came out it had no eggs but had bacon on it. (which I also don't eat) finally third time was a charm. Wish the server could have done whatever it was he did this last time the first time but I was happy to get my food nevertheless.
This is such an awesome gem in Santa Barbara!! Please please please provide some options for the vegans and vegetarians in town. We are quickly growing in the Santa Barbara area. Would love to update my review to give this business the 5 stars...
   Read moreMediocre food at best, which isnât my problem with this place. Staff was quite friendly with the exception of the owner. My boyfriend was served water that had floating things in it (dirt and other debris) which I didnât really mind as I just asked for another glass of water. The one and really biggest issue I had during my experience was when my boyfriend found a half-broken toothpick in his burger. Clearly someone had realized it had broken and didnât care enough to remove it before sticking another into the burger. I talked to the owner about this and only received the most uncaring response. I was told that someone had the exact same issue only the week before (which shouldnât something have changed since then??) and that he needs to change the toothpicks to another method. However, itâs clear to me that the issue lies not with the toothpicks but the person whose job it is to put them in the burgers. Something as trivial as that shouldnât be left to someone who ignores that the toothpick broke. Although it was quite busy and I understand that certain aspects canât be held up to their usual standard, there is a certain amount of care that someone should receive after finding a toothpick shard in their burger from the...
   Read moreWill never be going there again. Tried to find a way to contact the owner before I put this post but the Manager conveniently did not have a card for him and expected me to come back when he "might" be there. I am sure to give him a rundown lie about why I was complaining. I would suggest to all that go there and pay with a credit card to check your final charge once it goes through your bank. The manager claimed it was a mistake but the amount conveniently made the tip an even dollar amount. That is not a mistake. It is laziness and definitely deliberate. It is also stealing no matter how you look at it. When the manager also realized his bad excuse was not going to fly he tried to give me a dollar. Not the point. You know it was wrong and not a mistake or you would have brought out my receipt instead of a print out of the transaction. The food was not bad and neither were the drinks but once trust is lost, it becomes not worth it...
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