The first time I came to la michoacana it wasn't a good experience for me. A friend took me foe the first time and made a big order since we had all the kids with us (5) and adults(3). So it was a very large order. The 2 ladies working behind the counter serving us didn't seem happy, weren't cheerful just looked plain mad. With no manners and gossiping between themselves. My friend was very upset because she said from the times she's gone there not once did they ever treat her like that. So I gave it another chance and took my husband and daughter. The employee that day was beyond amazing and very happy to answer all our questions and always had a smile on her face. We went a 3rd time and got the same employee this time I got her name Keiri Thank you Keiri for making me feel welcomed the little times I have gone in. Thanks to your happy attitude it made me go back again give this place a...
Read moreThe most bad customer services. They dont take orders over the phone. Great! But I'm literally outside their door, my car facing their door & they dont have a single customer, but I'm calling saying I want a mesquite I'm actually out side your door, my son he is asleep just want an esquite, just want to come in pay & get out... " oh no we dont take orders over the phone " - Hello, I'm outside your door... she refused, cant believe she didnt usef common sense... I asked her let me talk to your manager, she didnt let me speak put me on hold ... saying like she is doing me a favor, " only this time " lol .... eventually i came in to pay & she was with a face full of authority like i owe her something. Really really bad customer service. They dont have customers and the only one at that moment she dont use the...
Read moreif you’re looking for something to munch on after a good smoke sess this is the place to go. If you just want to take the family out for some family bonding, this is also the place to go. Great prices and good staff, you can’t beat the quality of craftsmanship that you get from this place compared to any other joint in the Santa Clarita Valley. Feels good knowing that it is family owned and not a chain like most other Michoacanas in the San Fernando Valley and Santa Clarita Valley. Everything is made fresh and by hand in the back of the shop on the spot. You really can’t beat the work they put into the ice cream this place sells it is a must to try!! A true Santa Clarita Hidden Gem ! They now offer a Postmates...
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