Angeles de Puebla Restaurante — Restaurant in Santa Maria

Lots of people are giving this place 4 starts or even 5. People might give them a 4 or a 5 maybe for food. Honestly I wouldn't grade it that high. To me customer service is everything. From the moment you walk in to the moment you walk out. Customer service at this place is extremely poor. Waitresses have a really bad attitude, they wait your table when they feel like it and if you ask for something they make faces and give you attitude. They are very friendly to the people that are friends and family and the rest of the customers are ignored. I came in with my family and waited almost 45 minutes for 1 measly gordita which was supposed to be for my wife. The enmolada was diluted with water and was very bland. Chicken was dry in the emolada and in the enchiladas that my daughter had ordered. 3 waitresses were attending to 1 table! While the rest of us waited. Overall both times I've been here it's been a very bad experience with customer...

Ate here at around 9:30am on a Saturday with my partner. We were probably their first customers, but the staff was very nice & welcoming. Fresh chips & warm, savory refried bean dip arrived before the mains. I had their chilaquiles which were topped with mildly spicy salsa verde, queso fresco, crema, and 2 over easy eggs (rice and refried beans on the side). My partner enjoyed his bacon breakfast burrito. Salsa bar had a few options, all house made and fresh. Portions were big, definitely enough food to leave us stuffed. Being a Puebla-style restaurant they serve Mole on weekends, which was appealing but I figured it probably would be ready so early in the morning. Their al pastor grill had fresh pineapple on top (always a good sign). Clean inside, clean bathroom, good service. Coffee was a little weak but that's fine. You can tell they care about providing good, authentic...

$41 for Wet burritos that were DRY because they barely put any sauce over it, and the inside was DRY. The meat was clearly microwaved and burnt and the beans were crispy like they were old. How??? And the to go plates were styrofoam so when I received my burritos, they Styrofoam melted and got stuck to my burrito. I couldn’t eat that. The 3 tacos I ordered, same thing, meat was microwaved and dry and the onions were OLD. They were nasty. How can this restaurant be so careless with the food? Stop using styrofoam for hot food, it melts and makes the food gross and...