McDonald's — Restaurant in Santa Maria

I love this McDonalds On S. Skyway Drive Santa Maria California they make the food fresh and don't need to be waiting for a long time. Drive-thru service is fast. The managers from there are awesome & they will take the time to resolve any situation that might come their way. Friendly, kind and energetic is what they show every time you go to their restaurant. I strongly recommend this McDonalds But stay away from the other McDonalds N. Broadway Santa Maria, California they are horrible, not friendly, not a customer service friendly, managers are so rude to customers and their employees, they will always make the customers and employees look bad in front of everyone. The managers treat their employees as slaves never as employees. They don't allow them to take their breaks and lunch breaks. When they get sick they are not allowed to call in sick and if they miss 2 days by being sick they get less hours or they don't get to be put on the schedule. When they get a doctor's note to be excused from work for 2 days The managers always tells them it's not valid and therefore they need to go back to work. No wonder other people get sick. STAY AWAY FROM THE OTHER MCDONALDS.

The McDonalds by S. Bradley rd is just horrible the manager from there are so rude and You can tell she doesn't make the effort to resolve a problem with an order. The food is not fresh and they always take so long just to...

used to work in fast food so I don't like slamming fast food places and will praise fast food for doing good things. This location however failed on all aspects of the transaction.

Went through the drive thru at 8pm on September 17th. Ordered a 6 piece happy meal with sweet and sour. Got to the window to get the food and asked the person if the happy meal had sweet and sour and they said yes. Got the meal and started driving and me 3.5 year old discovered ranch and no sweet and sour. She has to have the happy meal with sweet and sour. So we walked back into the store and I let the front counter person know about the issue. She proceeded to check the happy meal for the sauce that was in there a before giving me a sweet and sour. No apology just gave it and turned away. Customer service training is needed here along with sauce training. Drive thru staff lacked basic level ability to check order.

To wrap up the issue I discovered they gave me a 4 piece instead of a 6 piece but was charged for a 6 piece. This is an absolute embarrassment of an experience and the managers and owner should be ashamed of this. Next time I will not leave drive thru until my order is...

2nd review After going there again today, I yet again had to wait about 5 minutes for someone to take my order. Horrible.

first reviewThis location was my very first job. Yes the place looks nice and clean but the service sucked. I had to stand there while they took care of a couple cars in the drive through, didn't even bother acknowledging that I was even there, while I waited for them. My chicken sandwich tasted like it had been sitting there all day. My niece wanted a happy meal but didn't didn't touch it cause it didn't look appetizing. They forgot to put her apples in her happy meal. My niece was super disappointed that the play place is still closed. I was very disappointed. In 22 years the quality of this place has really changed. I would never have gotten away with this when I...