Jack in the Box — Restaurant in Santa Paula

The fact that day gave me the wrong order with missing items It’s not what threw me off, what threw me off is that I call to let them know and 3 min after we pick up our order on the drive through. on the phone we can hear the employees whispering calling me a liar and that they out the 4 tacos which was not true at all. Then somebody told us come back and get the two tacos not to mention that my large fries look like a small fries cause they were not filled up as a large fries, we get to the restaurant and employee tells my boyfriend that they can give us the two tacos because he did not bring the receipt, reminder I read the order number to the lady on the call that I have with them two minutes after or order was given, and we are arrive home , then the employees in the back whispering with each other calling my boyfriend a liar trying to get free food. The fact that they are so disrespectful and try to make us seem that we’re trying to get food for free. It’s unacceptable. Worse service ever, not to mention the manager raising her voice to my bf after he was called a liar, of course he got upset too. Worse...

I bought fish sandwiches and I told the lady at the drive thru to not put tarter sauce on all of them before making the purchase final. After leaving the drive thru my friend told me that his sandwich had tartar sauce. I also found out my sandwich did too. I called the number on the receipt and someone picked up and then told me to wait. I then hung up after waiting 5 minutes of noise and no one answering. If this how it works, then don't put the number on the receipt if no one is good at talking...

The food is good and the staff are nice people. However, last time I was there, there was a drugged out couple who nodded out in the entrance to the drive thru. I had to pound on their hood to wake them. Told them to go overdose while parked. Got my food, but was blocked at the exit by a lady who parked so she could run inside. There was 5 open parking spaces 15ft away. I was there a total of an hour and a half. I will not go back until they have some sort of...