Subway — Restaurant in Schoolcraft Township

Terrible service! We frequent this store often, because there really isn’t anywhere else to go locally for a quick somewhat heathy meal. In the last three months I have come to the store on 3 occasions to find a note taped to the door saying “closed will reopen soon” and twice it also said “out of bread”. Different times of day, different days of the week...Having managed 4 different Subway Stores for another owner for over 8 years I know that it is against Subway Headquaters Policy to run out of bread...actually to run out of anything. Very poor management in my opinion. It is not often that we have the same sandwhich artist as the employee turnaround seems high unless this specific store employees 20-25 people at a time. Another example of poor management! The sandwhich artist that we have encountered are less than adequate at doing their job. (At least 90% of them). Never change their gloves, often leave one person to handle an entire line of customers while one or more employees are off to the side in the prep area on the phone, horsing around or doing paperwork. Most recently we actually had three young men wait on us and one of them was so focused on putting the other two down and using inappropriate language while trying to “hit on” the customer in front of us that when he was making our sandwhiches he was talking/looking away to others and putting things on our sandwhich that we were not asking for! I have asked when a manager would be in and always get the same response “not sure or I don’t know”. We now drive to the next town to go to Subway, and know we are not the only ones avoiding this store. Unfortunate, as this could be a much higher sales volume store if...

It was just one worker and when I got in she had one online order. She asked what I wanted. I told her. Asked me if I wanted it toasted I said yes but not with the cheese. I was never asked me what kind of cheese I wanted. Then a few more orders came in and she started saying ppl need to start making food at home. She asked I wanted on my footlong I told her want I wanted on my sandwich. Then I asked her if she could cut it in 4. She did but she did say I was asking a lot for her to cut my foot long in 4. I was getting food for work. This isn't right at all. If you work in food services you should not complain about food orders coming in. You should be happy Or say a customer was asking for a lot when they asked to cut their sandwich in 4. I did tell her I was going to work. So...

So tonight went in with my Dad. Who cannot hear the best. Whoever was working tonight was rude and wanted a cigarette break and said she would be in as soon as she was done smoking. We said no problem. Now she comes in and says “what do you want”. With a very cold overtone. So while we are ordering she is very rude and sarcastic to him. I gave her a few more times before I said we aren’t eating here. Of course he wants to know why and I say bc this lady is very rude. She immediately says “YOU’RE RUDE!” and I said what is your name. She very rudely says “can’t you read???” Yeah. DONE WITH THIS SUBWAY. I will be calling mgmnt tomorrow. And I’m not usually a jerk about stuff. But this woman is going to ruin...