The Point Scotts Valley — Restaurant in Scotts Valley

Heard a lot of hype and positive things about The Point before going, but it's sadly not true; at least in this first experience/impression.

They seem to not have enough staff. I waited ~10 minutes around noon on a Friday in front of the register while the only person behind the register seemed preoccupied making 1 cup of coffee in the espresso machine and poking around the store (unsure what she was doing but it did not seem important). Didn't even bother acknowledging her non-essential preoccupied-ness when she "finally noticed me." It's lunch time, come on? There were a few people waiting behind me as well so just poor customer service here, but for noon on a Friday it was not very busy at all. They had 2 people in the kitchen working at about 70% efficiency and seemed to enjoy chatting rather than working.

Finally got to order their current special, Birria Burrito. The person behind the counter got all confused about what the price was, which was odd to see. Flavor was around 5/10, portion was 10/10, however it was horrendously dry. It was a burrito filled with just pinto beans, birria, cilantro and onions. They need to add some sort consommé or provide something as a side to combat the overall dryness.

Also, purchased two cookies - chocolate chip and snickerdoodle. Both were stale beyond belief. They have tons of baked goods, but knowing they can't even make cookies or provide a decently fresh chocolate chip cookie, I would not recommend buying any other option.

Only thing that gets them 2/5 is the portion of the burrito was substantial and they do have a lot of options; regardless if they are edible or not. Pricing is on the higher side as well, but the quality of the food does not justify this.

I will give them a second chance sometime distant in the future in the hopes they fix some simple things, but overall quite disappointed with how much this place...

WORST burritos we ever had!

The other burrito reviews cannot be real. That’s impossible. This is California, so everyone has access to good burritos; in my experience, locals have educated tastes around this dish. So there is no way those reviews are not manipulated somehow.

I ordered a steak burrito, and I received a ham one. I didn’t complain because I know the struggle in the restaurant biz. A ham burrito can be a great one too, but NOT HERE!

I’ll let the pictures speak for themselves. I apologize for the blurry ones.

But overall: Old, dry, overcooked potatoes. Felt like they were cooked days ago. Dry and SUPER overcooked/burnt eggs (see pics). Flavorless. Every bite felt bland. We needed a lot of salsa (which was basic, too). The cheese was not melted (see pic). Too much tortilla wrap (basic tortilla taste too, no freshness in it; you can tell it was warmed up on an oily, dirty grill).

To the owner: please put some care into your restaurant. Scotts Valley deserves a better food scene.

To customers: AVOID! There are so many great Mexican restaurants around the area. Take your money somewhere...

Posted 8/26/25, I visited a few week ago…

The Point in Scotts Valley…yum! It’s a VERY small place with some added outside tables so probably plan to take it with you. While I was waiting in line, a nice gentleman told me he’s lived in Scotts Valley for over 40 years & this place is the real deal for a great hamburger at a reasonable price. It had been open for about a week & he said he’d been in 3 times! (I’m slow with this review-sorry). The menu is crazy big for how small the storefront is.🙃 On his recommendation, I ordered the burger. It was $13.99 with thick cut fries. Took about 10-12 minutes. Couldn’t believe how generous the burger size & how tasty it was. Fries were crisp on the outside & velvety on the inside. The owner was at the register, brought food out & chatted with his customers, he‘s very personable! Has a crew of 3-4 working in the tiny kitchen. This place already has a nice community feel to it, very welcoming & I live in Aptos!

BEST WISHES 🥳 for this restaurant, I know firsthand how much work it is...