Waffle House — Restaurant in Scranton

Over the past year, I have come to this particular Waffle House thrice. And, oh how it has been different every time. My first experience has wonderful, (aside from the fact the kitchen had more workers than clients) the waiter even referred to a member in our group as "Good Sir." The second time, was, well, not as desirable. We arrived at 7 PM expecting a quick meal, but, boy, were we wrong. Robbie was on shift with one of his coworkers. While he was trying to prepare our food and serve us, his high coworker could only talk to his equally (or more) high girlfriend. While waiting for our food, the girlfriend took at least 3 shifts going outside to smoke whilst staring with dead eyes into the restaurant. On our third trip, one year later, the management has seemed to improved, and Robbie served us again. He should get a raise. In conclusion, the Waffle House is adequate for breakfast, but take caution going there when the sun is starting to set. (Previous one star review) Chain restaurant? More like chain smokers. The workers were high while attempting to serve us, and when we finally got our food (1hr later) not even a simple hamburger could be properly assembled. And, the highlight of the trip, when a member of our group went to the bathroom, an employee came out, then rushed back in, only to flush drugs down the toilet, and, not to mention, didn't wash his hands. The employees didn't have any sort of sanitary measures, no gloves or hair nets at all; and quite honestly I'm surprised the Waffle House hasn't been condemned already. But, if you love unsanitary conditions, the better chance of getting food poisoning, and waiting 50+ mins for stoned workers to get it together, I'd highly recommend...

Food typical waffle house fare; service was horrible...wasn't barely in my seat when waitress barked at me are you ready to order yet gave her my eggs and toast order and she started walking away as I stated I would also like a pecan waffle and decaf coffee she replied oh ok and turned to walk away as I added a small oh also please, she didn't even acknowledge that but came back and put the coffee down so quickly it sloshed on counter and put down the oh and threw the straw. Slammed the plate of eggs in front of me and as she said would there be anything else another waitress yelled to her who's waffle is this.....I would have understood if they were busy but there was only 2 other customers in the place she just stood off to the side and talked with one of the other 2 waitresses and cook glaring at me while I ate then as soon as I was done she said guess your ready for your check I stated I guess so (though it would have been nice to have another cup of coffee) don't know what her issue was but maybe she should think about getting a different job....though I am normally a 20% tipper no matter what...this time I left just 50 cents....if I had had any pennies she would have only...

My experience at this Waffle House is probably different than most since I worked here for a few months. I can say that from first hand accounts that not all food safety measures are followed, the cooks don't regularly wash their hands, and bad or spoiled food is used. If I wanted a good sanitary breakfast I would go up the road to Chick's Diner.

A big part of going out to eat is a friendly staff and good customer service. You would get the friendly staff part anytime the owner Dorothea Jam is not there. She runs the restaurant half assed and then when things pop up she will blame the staff and others. She is ignorant and does not care about any of the good people that work for her. She will yell, scream, harass, and discipline you on the floor and in front of paying customers.

If you love the Waffle House and are used to their food it will taste the same as other locations but there is a chance you'll get sick from it, and there is a chance you will be eating in an unfriendly and unwelcoming...