Tarasco Restaurant — Restaurant in Seattle

I was here enjoying a delicious meal and few drinks from the bar when I got to witness some of the worst customer behavior I’ve seen in a long time. As I was about to dig into my tostadas, a woman storms in holding a tiny dog, demanding to speak to a manager. She clearly wanted to dine with her canine companion, and it seems she had been denied that and was hellbent on ruining the atmosphere for the other patrons. The owner told her in no uncertain terms that they did not allow pets inside or on the patio.

Man, the way this lady wailed. You’d think a banshee had been shot. She claimed her dog was an emotional support animal, and he could not deny her entry. As most people with a normal amount of brain cells know, an ESA is VERY different from a service dog, they don’t go through the rigorous training that a service animal does, and thus they are not entitled to the same privileges.

The owner politely asked what services the dog was trained for, which is exactly what businesses are trained to ask, a totally valid and legal question. She was obviously expecting to get her way and was very… let’s say disappointed to encounter a person with a backbone. She then proceeded to exit the restaurant, yelling “shame!! Shame!” At everyone on her way out. Most of the restaurant was quietly watching this woman’s public meltdown, and burst into laughter upon her exit.

Cheers to Tarasco for holding their ground, as I’m sure having her seated anywhere in the vicinity would have been a nuisance. The owner seemed fantastic from what I saw, and our bartender Aaron was such a blast and so level headed in how he handled the situation as well. It’s so rare to see a business willing to lose one customer for the sake of doing things properly, but they’ve gained my respect and patronage for life. Highly recommend the...

Unprofessionalism! As a provider it's important to always be professional no matter who you work for. Treat people with respect, kindness no matter what. This is a heart felt for me to write this after being a patron for over 6 years. As a server-you have the right to refuse serve if the owner gives the new employee permission for whatever reason. The patron has the right to have conversations at the place of business even if the server hears it and doesn't like it. Based on just an opinion or asking a question.

This is stated in true facts from a consultant:

It's inappropriate and unprofessional to treat a customer like that. Most business owners would want to hear about it, because if she's treating you like that, she might be doing it to other people.

Technically, if the bill was incorrect and you brought it to her attention, that is a complaint. It's a valid complaint, and she should be thanking you instead of being a jerk about it, but the law unfortunately doesn't say that people can't be jerks. The only person here who could take action against her is her employer, though, and there isn't a law that would allow you to insist that she be reprimanded or fired.

You can, of course, share your opinion with others that the bartender was rude and behaved inappropriately. You have the same right to share your opinion that she does. You also have the right to choose not to return to that bar and encourage your friends to...

I live in this neighborhood. I have an emotional support dog We were refused service on the patio.. the server stated the owner does not allow dogs at all.. I saw the owner “Tony” white haired old mean guy. I went in and spoke to “Tony”and he asked me “what service my dog performed and how he was trained”. I told gangster “Tony” that this was not his business and illegal to ask in state of WA… Tony” told me they do not allow any dogs unless they understand the service they perform and how they were trained” I said no.., this is not the law.. “Tony” old guy told me they do not allow any dogs… period… then some gangster female worker came over and was prepared to throw me and my 6 lb emotional support dog out.please never support this business with your money., It is a likely front for illegal activity.., ask anyone in the neighborhood.. Stay away from “Tony”…he is not a good person or a good proprietor..

Owner “Tony” is breaking the law. And I am filing a formal ADA...