I'll never use sonic again. Ordered through the app, they took my money, and upon pickup they were out of stock on my items. Was told the order was cancelled. Emailed the company numerous times and proved I was entitled to a refund minus the "tip" on an order that was never recieved nor cancelled as the carhop said.. Been corresponding (when sonic doesn't block the email) and been waiting for over a month for my refund. Still nothing. Also had a problem with the app in that Seminole sonic doesn't let you use the app after 9pm although the app will let you and charge you for it as well. Have also had issues with the drinks ordered not being the correct drinks, the food tastes old, and the oil does not seem to be replaced as much as needed. The fries and tots taste like they are cooked with old oil. Done with Sonic. Their quality has greatly decreased. Extremely overpriced with tipping on top of that for poor...
Read moreI'm so disappointed with this place. Today I ordered food for work. I get back in the receipt says exactly what I ordered. What I got was not the same thing at all. I didn't want cheese of course there's cheese I didn't want ketchup of course there's ketchup. I also wanted to add lettuce and onions.. do you think they're saying lettuce and onions no there's not. And that cheese is so disgusting! You can't even peel it all off. And it took forever to get my order. I placed it online and was even a few minutes later than what it said. Of course it wasn't ready but when I pulled up it said someone had my order and they were on the way out. But were they? No, they just clicked it in to make it look like they were delivering them fast. I sat there another five or six minutes waiting. I used to love Sonic but I'm kind of...
Read moreAbsolutely awful. I just got home to sit down and eat my meal when I noticed that the kitchen staff not only shorted me out of a few onion rings, but they were TINY!! I couldn't get my pinky finger threw the hole. I ordered a large which usually comes with 12 onion rings. I got maybe 5 or 6. Only filled half the bag. My boyfriend ordered a #2 meal. And only got a small tatortot. And the Super sonic burgers... ugh don't get me started. Meat was dry, no veggies. Loads of sauce, and topped off with a smashed bun. If I could give negitave stars I would. If you want decent to great sonic food. GO TO THE PRAGUE SONIC! THEY GIVE YOU WHAT YOU ORDER! (BTW my Boyfriend worked at the Prague sonic for 2 and a half years. He knows how to make the food. He was SEVERLY AGGRIVATED!)...
Read more