Firefly Bar & Grill — Restaurant in Sevierville

Regardless if this resort has a waterpark or not- they represent themselves as a resort with nice dining options.

Male bar tender was by himself working while guests kept pouring in. He did the best he could but customers were upset that the wait was so long.

The food was definitely subpar for premium prices. For 2 adults and 2 children we paid over $100 for dinner. $27 steak dinner was disgusting. The steaks were thin and every other bite was fatty. There was one tiny scoop of potatoes- which were dry, a huge bunch of half done broccoli, and a small salad. The steak dinners were served in a Styrofoam to go box- how are you going to cut up a steak? Both my kids food was served later than ours (a huge no no in the restaurant business). The bar manager was called in and AFTER the food was served we were told it was carry out only.

We had to walk inside to place our order. So for over $100 we couldn't even have a server??

The food looks nothing like it's represented online- at best when it arrives it reminds you of thrown together quickly food.

We had been anticipating a nice dinner and was highly disappointed.

I only left a tip because I felt bad for the bar tender having to deal with that huge rush!

I'd recommend staying away from Fireflys unless you're just there for a drink-...

It is absolutely way too cold in here for any self respecting establishment. Everyone in their jackets trying to enjoy dinner while getting blasted by freezing air coming in from the door. They have ZERO HEAT ON! Nothing coming from the ceiling vents. Any bar or restaurant I’ve been to with outside access has a heater blasting hot air above the door when open. Our food was cold within just a few bites, better off eating in the room. Went too the customer counter twice about getting the heat turned on, explaining everyone there is quite cold. Management never came out, and no one even came over to see the problem. Telling me it’s cold because people travel through the door is not an excuse. Get the heat working and add a heater to that pneumonia hole! Take care of your customers in the winter, you’re going to get people sick! Miserable experience, but the server Gabi was great, the servers are cold too by the way.. Everyone wearing jackets in their hyped up “grill”. We had to get takeout trays and leave half way through our chilly meal. $100+ wasted, will not be returning. (They give you plastic forks and knives btw) This place promotes itself as a resort with premium dining, reality feels more like a glorified mountain themed Chuck E. Cheese with hotel...

I order the Firefly Salad and add the salmon, every time. This is by far the best salmon I eat every year. I didn't take the picture until after I had scarfed half of my salad down. There were an abundance of oranges, pecans, strawberries and what I think was an arugula greens mix. I don't eat vinaigrette dressings however there was what tasted like a delightful Caesar dressing slightly drizzled atop of the salad. This is my go to meal at the resort. It is on point every time. Our kids love their all beef hot dogs and their French Fries. The fries are SOOO GOOD. Here is the deal. If you go in the winter, you will get cold sitting inside by the bar with coming and goings of the guests from outside. You ARE not going to freeze. Dress warmly. The bar and grill has always been understaffed much like many restaurants across the country. It is difficult to get service in a timely manner during the busier times. We wait for the down time. Then? No problems. Go. Enjoy. This is a resort that is family friendly. The salad with the salmon? 5 star quality. A much needed adult meal while we are all exhausted from our children's vacation. Let's face it. We don't do...