Gatlinburg Brewing Company

WOULD NOT SERVE WATER. I was the DD for the night. And after asking for a water, they told me I could not get a cup of water but could purchase a bottle for $2. When I asked why I could not get a cup of water, I was told when they are busy, it is too time consuming to get waters and they run out of cups. We were only one of three tables at the restaurant. So they were not busy. I was also told if I got a bottle of water I could get a cup of ice with it. So the theory that they run out of cups makes ZERO sense. I was told it was a rule by the managers there. And I hope a manager sees this… because not serving waters at your restaurant is the craziest thing I’ve ever heard. Especially when one is the designated driver. Also, my partner ordered a double. When the bill came out, he was charged for two of the vodka drinks. When the server brought the check out, she pointed it out and said people tend to get upset over it being a double charge for a double. I’ve worked in plenty of restaurants and most places do an up charge for a double. NOT double charge. And if this was the case, should be told upfront when ordering the drink, especially if it has been an issue with previous customers. Our pretzel had been forgotten to be put in. But that was only the minor issue I had compared to not being served water. The food was good overall and came out very quickly, so I will give props for that. And our server was very sweet and gave us good service, so I also will give her props. If it had not been for the water issue, my experience would’ve been much better and my review much higher. But I can’t get over a restaurant not serving water to their customers.