Krispy Kreme

Sooooo disappointing and on top of that, the owner was rude and could have cared less. My daughter is a 2020 high school graduate and we are up in the GSM trying to enjoy the time that should have been her graduation date and senior trip that was going to be spent in England and France. We use to live in this area and come here all the time. After visiting the Krispy Kreme in Pigeon Forge, and they were out of the free 2020 doughnuts for graduating seniors, I immediately called the location in Sevierville. The guy who answered said they had doughnuts left. I told him we would be there in 10-15 minutes- that we were already on our way and the traffic wasn’t bad since hardly no one is here due to Covid-19. When we walked in the same guy walked up to help my daughter and me. I explained I was the one that just called. He said they didn’t have anymore since they ran out of the 2020 doughnuts 30 minutes ago. What??? I explained I just called 10-15 minutes ago and you said you had 15 boxes but now you’re saying you were out 30 minutes ago??? A woman who claimed to be the owner of this store and the one in PF said, we ran out 20 minutes ago and we’re not going to have any more. I explained to her that I called 10-15 minutes and your worker said there was 15 boxes left. She could have cared less and said, I can’t help that we’re out and how fast they go. I asked her if this store was still giving free glazed doughnuts to seniors like the one in PF. She was clueless and again could care less. I understand that seniors are wanting their 2020 doughnuts but at least get your story straight and don’t stop making them when it’s only the afternoon and Krispy Kreme (national) says it’s going on all day. Highly disappointed and I look forward to talking to someone at the national level.