On 3 seperate visits in the last two weeks my order has been wrong. As of the time of writing this they forgot to give me my drink, and put cheese on a special order burger that was requested no cheese. Mistakes happen and that's understandable however the attitude of the employees is what has prompted me to write a review. I returned to the window no more than 2 min after pulling away. When I got back to the window to explain the issue and they acted as though they didn't just see me. They asked for a receipt which I still had and then when they got the receipt they claimed that they didn't see a problem even when one of the employees said they had a spare drink that no one picked up. They proceeded to fix the burger with the register clerk telling me he could read the ticket just fine and then still didn't hand me my beverage. I sat in the window for another 2min waiting for an employee to return and give me my beverage. Will not be returning to this location and advising the construction team I'm on to avoid this...
Read moreThe food is good. The offer some deals to people who have their app. However these deals change. I noticed recently that the bacon king was no longer offered as a deal. So getting one means paying 3-4 dollars more than the old offer on their app. It left me wondering if they just did it to change some things up, or if it was to get people used to ordering them, and then killing the deal to make more money. With how much inflation has affected the country in the last several years, people have had to speculate about pricing when things change. The food is certainly good and the prices are better than most. Their wifi let me in long enough to order, but later took a dump and I couldn't get it to let me connect again (correction, I could connect, but not get it to pop up again to accept the terms, so no more internet connection basically). The staff is friendly though. I'd venture they might have reset the customer wifi if I had asked. But I tend to be prepared for such contingencies with entertainment that doesn't...
Read moreNever have I been charged for sauce for my fries. I simply asked for honey mustard and bbq, and was told they would have to ring me up again and charge me. I have never been charged for sauce from here before and I am a very frequent visitor as I literally work across the street. After I told the young lady I’d never been charged before, the window was slammed in my face and her back was towards me, so I felt I had no choice but to drive away due to the cars in line behind me. I then called to speak to a manager and was told “I am a manager.” So I stated the issue, and she said the same thing, they charge for sauce if you didn’t get nuggets. I feel like I will not be going back to burger king anytime soon if they’re pinching their pennies so much they charge their guests for sauce for their French friend. Highly disappointing to...
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