Mountain Tripper Cafe & Tea House — Restaurant in Shaver Lake

1star if I could give zero I would. Do NOT GO. Walked in this morning dead silence both owner & employee just stared at me. No hello , no here is the menu absolutely nothing. So i almost walked out feeling very uncomfortable 😣 I ordered my drink from the extremely disgruntled employee while the owner just stood there with hands on his hips staring at us. We are locals thought we would try this place out. Ran out of coffee asked the men behind the counter no reply just looked at us and barked at employee to make another pot. Not to mention I paid full price for 1/2 cup of coffee. Ordered 2 breakfast sandwiches and 2 drinks 38.00!$$ Ok fine on price its one of the only places in town, but zero customer service extremely rude like we were bothering them & might I add place was empty not like they were busy. Food was basic nothing special. I guess they depend on the tourists a one time stop for their business revenue. Unfortunately being a local I WILL-NOT RECOMMEND or visit this establishment again…

Update : response # 2 We are extremely accurate with our review. I gain nothing from writing or embellishing a review. I just hope that people who visit our area will consider this review when visiting.

We were not greeted and the lack of service was exactly as I stated. Not friendly at all. Being in the customer service industry myself I was blown away by the extremely rude service. At first with your reply I thought I had written a review for a completely different business?! I did not. Please take the time to appreciate your customers and their feedback to help you understand what good service is, or at least just acceptable. Good...

I want to support this business and I want Shaver to have a nice coffee shop, but my last experience was disappointing. I had some great experiences here when it first opened, but things seem to be slipping. My iced latte that I ordered was not drinkable. I drank a few sips but it tasted.. stale? I'm honestly not sure how else to describe it. I'm not sure if this is a one time mistake, but the past few times I've been, I've noticed their coffee drinks are not quite the quality you'd expect for the price. Whether professional espresso training is needed for the employees, better ingredients, or something else, I hope and encourage them to nail down their espresso based drinks, as it's the foundation of their menu. The atmosphere inside has always been pleasant, but this last time it felt a little more cluttered and unkempt. Flower bouquets that have been sitting so long they've dried to a crisp, a menu with many items blocked off with post-its, a "fall drink menu" despite it being summer, etc. Again I wish Mountain Tripper the best and will give them another chance, but I also hope these things might...

The coffee is quite good, and the service was cheerful and friendly. One person's wrap was fine, but the croissant sandwiches were very disappointing. The bacon was only half cooked, and the cheese was dry and curling at the edges. The previous owner brought her A-game to every dish, and, with such a limited selection of items, the new folks need to turn their efforts up a couple of notches. The place used to be packed on Sunday's, even in the off season, last weekend there were maybe 6 or 8 people, including...