Al & Al's Steakhaus — Restaurant in Sheboygan

I have been coming to Al and Al’s for years. Mostly because of the Friday fish fry- and the accordion player (who is now only playing once a month). I am not here to destroy a restaurant- or to say something too negative. We specifically come in to have a few drinks and dance the polka. Sometimes we eat - and the food has been good- and sometimes hit or miss. That’s not the problem. The service , and I don’t mean the waiters or bartenders, I mean SERVICE and HOSPITALITY as a whole has been unwelcoming. The other Friday we came in on my birthday with my mother who has dementia. We set our drinks on an empty table (which also wasn’t sat the rest of the night) and one of the owners/ managers so passively aggressively asked us “ARE YA SITTING THERE OTHERWISE GO TO THE BAR!” There were no bar seats- and I used to have a cute little side table that you could set your drinks on. Also, they covered the Dancefloor with two or three large round tables limiting the space that people can even poke up. What’s the point? I don’t even get it. Anyway- after last time I don’t think I’ll ever go back. It seems the food is okay- so I’m not saying don’t go there. It’s great for large groups. They just need to be, well, a little bit more gracious. That being said, the waiters and bartenders work hard, I just think it doesn’t have the best of vibes- and isn’t that why we go out to eat?? I love Ryan Kautzer the accordion player so maybe I’ll go simply to...

I went here to pick up an order. (Context) I’m a black biracial woman who was adopted and raised by Germans. I married a German and my son is German. Come to find out this place is extremely prejudice. My experience is, I walked in with a smile on my face, was met with glares, scowls and poor service! When I went to go pick up my order, I was hostilely told that it was going to take approximately 20 to 30 minutes.(that wasn’t the issue as I also used to work in hospitality) the man that was talking to me (an employee) was very impolite and made it seem like my question was stupid, and he clearly acted like I was an inconvenience. I walked out, to wait for the food because my spirit sensed this was not an environment, I should just sit and wait in. When I re-entered I experienced the same treatment, except this time, I just grabbed my order, thanked the guy who was rude with a smile on my face (because I wasn’t letting this guy know he got to me.) If he reads this, I hope he learns, service is service! No matter the customer, always be kind! You are all the faces of the company, and the ones I saw weren’t friendly like the ones I met who visited me, during my childhood, from Germany. It was dehumanizing to receive the looks I did. Never returning! Please take accountability, talk to your staff about treating and specifically talking to customers respectfully because this was...

Was forced to apply a star. Horrible wait service - period! Our waitress needs a new job. Not in the restaurant industry. Not even customer friendly. Please seek attitude adjustment.

They call that German food? Not even comparable....

It was my husband's birthday. We jokingly asked if he could have a candle on his cake because it was his birthday. We were not even serious about it as it was a joke - candle. The lady said she has no candles in the most stuck up pissy way. Didn't even say happy birthday. What wait staff does That?

Would not recommend this place at all!

No wonder the place was dead on a Saturday night. They made my rum and coke with Pepsi and called it rum and coke. The waitress didn't even inform me they did not have any coke products. It had enough alcohol in it to dilute the awful taste of (diet) Pepsi. My husband asked for a regular soda and he was given diet. The waitress had said it was regular. My husband asked for a soda of the non-diet version, again. There clearly was a difference.... poor...