Subway — Restaurant in Sheridan

We stopped going to this subway for a very long time due to terrible service , having to wait for sometimes 30 minutes for our online order to be made while we sit there and watch staff make several several sandiwches before our order (whats the point of placing an online order if its not being added into the que to be made in any kind of order it was placed?) , and our food was usually wrong. Wrong more times then it was correct. However, we recently heard it was under new management so we thought we'd try it again. The last two times we've ordered food here it was good, the food was right, still had to wait for our online order in the restaurant for 15 to 20 minutes but at least the food was correct. ( also noting we show up to pick it up when the email says it should be ready in 20 minutes. So that 15 to 20 minutes is additional time to the time subway says it will be ready) I work in the food and beverage industry myself so I'm a pretty patient and understanding person towards this kind of stuff. Tonight was the night I decided to actually write a review. Two of our 4 sandwiches didn't even have the correct meat on them. We don't live in sheridan so driving all the way back in order to get the correct sandwiches made is not something that's going to happen tonight. Before anyone comes at me I did in fact call the restaurant and talk to someone named Mandy I believe and let her know the order was wrong and chatted with her.

At the end of the day it would just be awesome to support a local business but also feel good about my hard earned money being spent. And I no longer feel good about spending money here with all the things. As a family of five thats alot of sandwich... I'm sorry you've lost us as a...

I am all about giving places 2nd and sometimes multiple chan es but this subway has failed us time and time again. There has not been 1 good experience here in the 7 years we have lived here. The place is kind of gloomy, they NEVER have enough food to make the sandwiches they offer (constantly run out of stuff), and when ordering on the app our orders have never been right. They would not refund us for a sandwich we were charged for on the app but also could not make us an equally priced sandwich so we were just out the money, basically they stole our money. It has been at least a year since that happened and we stopped going there, so I figured we could try again, I mean a year later, could be better.... nope, still didn't have teriyaki sauce, pickles, tuna, or turkey. I'm shocked they are still...

This is by far the worst subway I've ever tried!!!!! 5th time in a row I've tried, over the course of months apart now and it just keeps getting worse!! This last time I didn't even bother spending anything and went to Dairy queen instead. They're consistently out of over half of their ingredients and it's getting ridiculous 🙄 only 1 option for bread, no cucumbers, no steak, barely any turkey, no bacon, no cheese option....its absurd!!!! I've never seen any subway so lacking on food options and something needs to change cause this place is a fricken joke!!!!! Don't waste your time or money coming here because they never seem to have what you want!!! Corporate needs to oversee this and make a change immediately. I'm absolutely unimpressed and won't be back...