Teriyaki Madness — Restaurant in Sheridan

I usually don’t leave reviews but I think it’s important for the public to know what to expect before you go there. I ordered a pickup order through the app at 4:00ish and was told that it would be ready at 7:15. So I arrived at 6:50 and patiently waited till I heard my name. It then became 7:30 so I asked the shorter long brown hair girl at the front counter to see if my order was ready. She rolled her eyes at me and asked me for my name. She then said that she didn’t know and asked me how I placed my order. So I explained through the app and pickup time. She rudely responded with well what time is it. So I said it’s 7:30. She said well idk I don’t have it and turns around and walks away. So I just went back and sat down again I guess. It’s now 7:45 and frankly I didn’t wanna wait anymore so I went up again and asked for a refund on my order. She turned around and asked the kitchen were my order was..they responded back with its ready in 2 hours and laughed about it. It then came up 3 mins later and they forgot my crab ragoons. Got asked if I would wait 2 more minutes for them and I said no. Overall: Staff horrible attitude and very rude Wait time: regardless if you place an order for a pickup time don’t expect it till a hour later. Even if you go in a “45 minute wait” turns into 2hrs

I hope this place figures this out soon enough because it’s...

The food was decent, however the price for 1 person is roughly 30.00. If u get a meal or even a side. Crab ragoons look isnt appealing. Folding in half circles is really unapapatizing. Half assed* effort. (for the price) However the taste is good and acceptable. For the price im better off making them at home and ill get more than 6 and can crimp them to look like ragoons.

Honestly the place is over priced, is my biggest issue. The food taste was good for a bite to eat. However id rather spend that money somewhere else like Sapporos for the price i spent buying food and get better quality and more food!!! I got salmon which is the most expensive bowl on the menu. Salmon was decently cooked, however on the rarer side. ontop of the fried rice which is an extra charge of 1.50. I would of rather been at a restaurant sitting down with the atrocious wait time and cost. First impressions are everything and honestly it wasnt impressive. Mediocre. I will compliment the spicy and sweet in-house sauce. Very original and tasty but not for the price.

Adding tip is optional but I feel offended by the audacity of needing to tip someone at the counter. Pay your employees more!!! for the ridiculous prices youre charging there's no need for a...

Odigato ! ''thank you''. Mgmnt reserved table space for our large group. About 15 of us. The tables were combined to create one long space. The tables were set with utensils, napkins, drink cups, condiments for each place set and reserved signs were placed. Our orders arrived in less than 10 minutes as we called ahead. This experience was ''way beyond my expectations. I visited Japan while in the Army and tried Japanese Cuisine and did not like it. 42 years, I've avoided Japanese food. I only visited Teriyaki Madness because I was with a group. It was not and would not have been my choice. Walking in the front door the aromas make you hungry. It was great. My Chicken Teriyaki was awesome. I tried the different sauces and all were great. I really liked their 'dark hot sauce, and red hot sauce. The portions... I could not finish... I was so full... I took the covered bowl home for later. Everybody ordered something different, I liked what I saw so I know, I will return to try them all. This was a 5 Star experience. I highly, highly recommend a visit. ''REMEMBER'' I've been to Japan and liked nothing I tried and avoided Japanese cuisine for 42 years. So if I recommend Teriyaki Madness, I can think of no higher recommendation...