Bao Su a Chinese Cuisine — Restaurant in Simi Valley

I was disappointed with my experience at this restaurant, as it seems they do not prioritize the well-being of both their employees and customers. One employee was coughing throughout the entire dining experience, clearly very ill.

While I understand that restaurants can face staffing shortages, it’s concerning that employees are not allowed to take sick leave due to a lack of coverage and the restaurant’s potential loss of income. To make matters worse, I discovered that one of their best employees no longer works there. I now can see why.

It's troubling to see a business that values its bottom line over the health of its staff and patrons. No one should be forced to work while sick, and this approach reflects poorly on management. Fostering a supportive environment for employees should be a top priority for any business owner. I hope they reconsider their policies to create a healthier and more responsible workplace. No matter how good the food is, it’s the workers who make the place run, and this experience has left a bad taste in my mouth that leaves me not planning to...

Barely placing a review of this joint, and I've gone here multiple times which is insane! BUT, I enjoy the food, the atmosphere, and the staff service. A bit pricey, I'd have to say, but I believe you get what you pay for with them. From their simple Egg Drop Soup, their Tangerine Chicken, thinly sliced BBQ Pork, their tasty Mongolian Beef, the Crispy Noodle Combo, any of their fried rice dishes, yummy appetizers, and their various flavored soft bao buns, you can't go wrong here.

Their milk tea drinks are solid! Whether you add or don't add extra ingredients such as boba, grass jelly, cream foam, or egg pudding, they do a great job with them. Their fluffy Snow Creme desserts are simple (like powdered ice or snow in this case), but taste amazing! It depends on your palette, but you can't go wrong with any of their flavors (haven't tried the Green Matcha), but I highly recommend the Mango Snow Creme. Overall, a solid place to satisfy...

We picked up our order due to covid-19. They weren’t doing deliveries. They set our food out on a table outside restaurant entrance and went inside and locked their doors and then called us to let us know we could get out of our car to grab our food. It was strange and I think there could have been a better way of doing this. I was not impressed. It wasn’t awful but it definitely wasn’t that good. I had the fried chicken dumplings and sour & spicy soup and my boyfriend had the chicken dumpling soup. The dumplings I got were soft and they seemed like they were boiled and not fried and crispy on the outside like they are supposed to be. The soups were so hot that we poured them into a bowl and it took 30 minutes to cool down enough to eat. The flavor of the dumplings were bland. I would prefer to get pot stickers at the junkyard (pretty good too) than get them here. I wont be returning for dumplings again. There are much better places...