Popeyes Louisiana Kitchen — Restaurant in Sioux City

So, the food would have received 3 stars, maybe even 4, but over all, I don’t understand how this place stays in business, and an over all 1-2 stars is all I can give it. When it first opened, I tried it. I had the same problems I’m about to explain. About a year ago, I had some friends that wanted to try it, so I went again, and again, same problems I’m about to explain. Got a gift card from someone, so rather than waste it, I tried it yet another time. First off, getting help at the counter is a challenge that takes forever every time. And, when eating there, I see the same thing happen to those who come in after me. I bet I stood at the counter for 5 minutes or better while 1/2 dozen employees would make eye contact with me, but not say a word. Not to come help, not that someone will be right with me, nothing. Just ignored. Finally someone from way in the back walks up slowly, without a concern in the world, and asks if she can help me, with no apology for my wait or anything. Everyone working there was acting like immature juveniles. Hollering loudly, goofing off, etc. Once my order was rung up, I went to pay, and they couldn’t get my gift card to work. Got some sort of supervisor up, and he couldn’t solve it either. I told them no problem, I could pay this time, but wanted info to contact a manager of some sort to correct the gift card problem. I honestly didn’t want to pay, because now I’d have to come back again for the gift card, but I believe it was an honest issue on why it wasn’t working. Anyhow, he tells me there’s no one I can contact. I said, listen… even if it’s the owner. Clearly someone is above the current staff in here that can help. He mentioned perhaps the district manager? I don’t remember for sure, but when I asked how to get a hold of, he said he had no idea. What?!? So I said, do I just call and speak with day staff? He said you can’t, because our phone hasn’t been working here for a long time. Ok… I figure I’ll call some corporate deal when I have time and go that route. So, received my food, and had troubles finding a place to sit that wasn’t disgusting and I cleaned. Stuff all over the tables, seats, floors, etc. Yet, they had plenty of time to goof off, and rotate out back to have smoke breaks. You know this, because they are discussing it. Place was filthy. This has got to be one of the worst places to go. If you review my other reviews, I am fairly generous with most, because I try to be realistic and honest. Very few have a review like this. This place needs to shape up, or they will probably disappear. It’s a joke going here and has been for every...

If any of the employees are reading this just know that I am the mom who came in with three kids into the lobby and we all had to use the restroom. The younger manager with the black shirt and the young drive-thru girl are the ones who interacted with me and just know that you guys are seen and I hope that your efforts are noticed! I appreciate your guys's hospitality and not being rude to me and my children for coming into the lobby minutes before you had to close it which I had no problem going back to my car after I placed the order! I appreciate what you did for us. Everyone in their looks so young! Like I told you about the incident I wasn't really complaining about but that I brought to your attention, I've been in the industry for almost all of my life and I know the feeling and I know how people can get behind and how some days are just worse than others and I just got to say that you guys really did good under pressure and I hope you encounter more customers like me! this is also the same Popeyes that I handed one of the ladies in the Drive-Thru for $20 bill and told her I don't know what's going on with you today but you don't have to be so rude and I hope you have a better day and she literally broke down I just know what it's like to be in that industry and I'm not sure if this location runs through a lot of workers but the Hamilton location is so much better than the singing hills location! Hopefully a lot of changes are done for the benefit of the...

On my arrival at 8pm at Popeyes on Hamilton the parking lot and drive thru was full. That didn’t discourage because I just got off work and I wanted some Popeyes. I normally don’t go to the Popeyes on Hamilton anymore because of the cleanliness, the environment and the employees but I was to tired from work to drive to singing hills Popeyes . I was trying to be hopeful that it would go well but little to my surprise it was one of the worst evening at Popeyes ever.. when I went in the gentleman in front of me had been waiting 20 minutes for his order to be taken . He begged a lady to please take his order and asked if she could be the one to get it as he had just gotten off work. Other people were standing around doing nothing and three gentlemen that work for Popeyes were back by the fryers then disappeared. I decided to leave I had already waisted 15 mins in line and upon my leaving the three gentleman by the fryers were standing outside by the trash in their work aprons smoking and vaping. At the rate that this Popeyes is going they should close it down… the only time I experienced anything great there whether food cleanliness great customer service is when Dexter...