Subway — Restaurant in Solon

I had a problem ordering online. I went into the store and asked for help. The manager didn’t know what was wrong and said “don’t worry about it. You can just tell me what you want.” I ordered a BUNCH of BMT’s and 1 chicken sandwich. After making all of the sandwiches, he rang me up for the non-special price. I asked him why since he was the one to help me in the first place. He said “if I give it to you, I have to give it to everyone. I replied, “but everyone didn’t call about it ask for your help after I ordered it online”. He said if I didn’t like it, leave. I said “you would really rather have me leave than help me?” He became shocking rude and told me to leave. I went out to my car, spent about 5 minutes trying to figure out the online order and placed the order successfully. I went back into the store, now packed with customers and asked if I was supposed to wait in line for the sandwiches. He said HE THREW THEM OUT! I asked “why” he said if I wanted them, I would have to reorder. “Ok” . I get in line. Five minutes later he looks up at me and says I would have to place separate orders for so many sandwiches. “Ok” I say. Another 5 minutes pass and the looks up and says “I’m going to void this order” holding up the paper with my order on it. “Great!” I say thinking he was actually replacing my order because he had been such a jerk. Nope. He says “I’m not making your sandwiches. I replied “why are you punishing me? I did NOTHING wrong”. He says if I don’t like it, I can leave. I then made an announcement to the customers that “this man was incredibly rude to me and I would happily give everyone $5.00 to take their business elsewhere. Shame on him. I will NEVER go back there. All for what? $15 I spent more than that on the babysitter when I was late. But, it’s the principle....

So I go into get 2 Indians cup promotional items and the gentleman there who doesn't speak or understand English that well, says..... that's $9. I said the cups are 2.99. He said it's $1.50 to refill them. I said I haven't gotten a refill. This is me filling the cup for the 1st time. YOU JUST SOLD ME THE CUP. I HAVENT WALKED AWAY YET. He states I have to charge you for the refill. I said do you know what the word refill means. He say yes. It's on the sign. I said that's not what REFILL means. I said REFILL is refilling something that has already been filled. I said nevermind. I don't want it. The man behind me says don't cancel it. I will pay for it. I said to him the money is not the issue it's the principle of him getting paid twice. But Thank you. I said I'm going to report you. He said go ahead I'm the owner so it doesn't matter. ...

The owner is deleting reviews the REAL rating is 3.0 stars and that’s a very generous rating. I’m going re-upload MY photos to his site and keep uploading it again until he realizes that I’m not going down without a fight. Also the original review is in the photos I uploaded. Which was 3 weeks ago. If you pull up the most relevant a review from a month comes up. Many reviews have gone missing. And you can’t get rid of me. People need to know how AWFUL his service is I made my extensive review with photos and he took it down because he knows I’m right. So do better the photos down below are proof of his rationing and charging me extra for a regular amount of chicken and rudeness. And the photo telling the customer not to use their cell phone because it...