Studebagels — Restaurant in South Bend

Since being taken over by the South Bend Chocolate Cafe, my service and bagels have been terrible. One toasted barely nukes the bagels, and the second toaster blackens them. One time I was in, a toaster caught on fire and filled the entire restaurant with smoke, but the workers were too busy socializing to do anything about it. I had to repeat my request several times, which isn't that big a deal, but got annoying after the fourth time in 5 minutes. Although I had asked to see the bagel after it went through the toaster (because who wants a mushy, barely warm bagel?), the waitress ignored my request, which resulted in a cold bagel by the time I sat down. If I hadn't seen her put it in the toaster, I wouldn't have realized it went through the machine. That same day, a second bagel that tasted un-cooked and doughy, which was the final straw and cemented my decision not to return. Which is truly a shame, because for years Studebagels was my favorite...

Studebagels used to be the best place to get lunch in town. After being bought out by the South Bend Chocolate Factory, the service has become terrible and the place has entirely lost home-like feeling and environment. Many of the workers, especially if you come in at lunchtime, will see you as a disruption of their regular routine. If this is the case, the hours should not be listed until 2 PM. Also, do not expect free tap water! You will be forced to pay $2.25 if you expect to have water to drink (bottled, no refills). If you come in at 1, be prepared to be kicked out the minute it turns 2 o’clock. “We are now closed” said the snarky worker.

It is disappointing that a place I grew up eating at weekly has become such a burden for workers to uphold. I go back every once in awhile for a good sentimental experience, but sadly almost nothing of what is once...

My fiancé and I went in this morning for a bagel sandwich. We were rudely asked what we wanted to order, we answered and they were out of whole wheat and multigrain but instead of just saying that the worker said in an extremely rude tone “these are the bagels we have” pointing to the wall, guess I shouldn’t have paid attention to the list of flavors on a sheet in front of me... When we ordered drinks I asked about one of the speciality drinks, which the cashier asked the rude worker if she was making speciality drinks and she asked which one, I answered and she instantly said “no, I’m not making that one”. Okay, 2 for 2 on the rude train. The bagel was not firm, which I saw other comments saying the same thing. The egg and turkey sausage were good, but the cheddar bagel was not. I won’t be visiting again because service is 0/10 and...