Wendy's — Restaurant in South Bloomfield

Gave them another try.. Was hoping to grab myself a meal before work.. Takes 20 min to get thru the drive thru - which to me is unacceptable Then get to work to find my burger RAW completely pink inside. GROSS and potentially a risk for food poisoning.. I call, the manager happily replaces the meal. It's cooked. That manager was kind & helpful. I took her kindness as a caring manager & thought it was just an accident However I go back a week later and THE SAME EXACT situation. Raw burger, no dinner for me! Call the store, manager gives me an attitude. I offer to bring the food back when I'm off work - When I get there she literally tries to piece the burger back to gether to see if I've eaten any of it.. Well yeah, took a bite, saw pink, spit it out and wrapped the rest up. This child "the manager" wanted to argue that I had "eaten' half the burger and a few fries. Well, of course I ate fried, I had expected a meal before work, I was hungry. Had the food been properly cooked there wouldn't have been an issue But she ridiculed and scolded me for 8 min before giving me a refund... minus $3 for the part of the fries I had eaten & the bite out of the burger.. ALL FOOD RETURNED except a few fries and the drink. I called corporate this time. They need responsible workers with respect & common courtesy Worst Wendy's ever

Nuggets were old and hard. Burger was luke warm at best. The lady at the drive thru window carried in a personal conversation on her cell phone- didn't even give me a total. Just held out her hand for...

Usually a good experience, I pulled up one morning at 8:45AM, they open at 6:30AM, the guy working the drive thru said they weren’t open. I didn’t protest, I was understanding and said okay I’ll pull off to the side because I’m picking up a door dash and I’ll wait until I can’t, then I asked what time they would be opening (even though they should have been already) and he yelled at me through the speaker, reiterating the words we’re not open. I go out of my way to be extremely polite to people who work retail for a reason, I work in food, I know how things go but you don’t treat people that way even if you’re frustrated, it’s not like he was taking orders he was just sitting in there waiting. He then said they would open when someone else gets there as I was pulling away, which means he was probably alone. The person that was alone definitely wasn’t the manager so my question is, why wasn’t the manger there when there was one person in the building and had been there for 3 hours with the store closed? And if he was the manager, they need to rethink...

Wendy's has so of the most outstanding customer service representatives & managers there are in Circleville Ohio , friendly, outgoing, polite and well mannered. The worker's work hard to ensure your order is accurate. If there ever is a problem they work just as hard to correct the problem. Reasonable prices, large choice of items from salads, desserts ( frostys chocolate & vanilla & 3 different cookies), hamburgers, chicken sandwiches, french fries, sometimes fish, hot tea, bottled water, juice, chocolate milk & white milk and a wide variety of soft drinks with various flavorings, Iced Teas & Lemonade's also available in different types and different flavors. I would recommend this...