Papa Johns Pizza — Restaurant in South Boston

Ordered two wings and a soda. Took an hour and half to get. Then didn't receive the soda. Called back to store to advise them. The nasty and unprofessional attitudes of Janet and Brandon(shift mgr) were highly unacceptable. Janet said it wasn't her problem as she over talked and got loud on phone. Asked for store mgr name...she refused. Brandon gets on phone and is disrespectful as well. Meanwhile Janet is hollering in the background about the situation. I let Brandon know that he can tell his employee that he is addressing the situation and should remain quiet. He says "uh huh" Asked for store mgr name again he refuses and yells on phone that he is there. Then he says he will be there in an hour and hangs the phone up. But Janet did say they would not charge me delivery fee again to bring the soda back whereas it was not delivered the first time. And Papa John's wonders why they are losing business...it is not because of the NFL as claimed. It is the staff you hired with no personable skills and the ones you promote who can't handle a...

I usually don't write reviews but after my experience in South Boston Papa John's on 11-26-22 while visiting from out state I feel compelled to write one. I only gave one star because giving zero Stars was not an option .while waiting for my food to be made I observe not only the manager but a staff member going from handling money to making food without washing their hands when I asked the manager to please change his gloves and wash his hands he refused to do so I ask for my money back he was rude disrespectful and extremely aggressive. only after letting him know if he continue on I will be contacting the police department he gave me my money back but not in my hand like it was given but thrown on the counter I would never go to South Boston Papa...

This is a horrible place to make an order at. I just ordered for my food to be delivered wronged and I call them and he says it will be 3hrs before I can get the right order as if it’s my fault but they still took my money. Now after I paid the delivery charge I still have to go and pick my order up cause they made my order wrong. If this was Domino’s they would make my order correct and refund my delivery charge since I have to use my gas to go get my order. I spoke to the manager when I called and he is just as horrible as...