Fox's Pizza Den — Restaurant in South Carolina

I don’t post many reviews. However I felt I should with this. I LOVE Foxs Pizza. I live in Charleston, SC but my parents live here and every time I visit I always want to order. Would like to also mention my parents always order from Foxs because they are the ones that turned me onto Foxs. Sad to say I will never order again and I have also advised my parents. I ordered 1 large pizza at 633pm with an email receipt saying I would receive within 45-55 min. I called 2 times after an hour requesting a time for delivery and even received a call from a delivery driver that he was on the way. Now 915pm no pizza. I tried to contact customer support Via email (phone number didn’t work because of the time zones) to enlighten them on my problem but it continuously gave me an error message. Even after I tried to resolve with store I was told that they don’t handle it because there is a new online service that handles their online delivery. I was quoted “slice” was the company but my email confirmation did not state that. I called “slice” customer service and I was told that Fox’s Pizza is not a client. Therefore looks like there is no way to get around any shady customer service with this place. I will never ever order from them again. FYI, still...

We had a friend meet us there she had gotten there before us wasn't greeted once & sat down still no one approached her, looked at her, gave her a menu nothing! Whatever fine, well then we go to order & the taco pizza tortilla shell or chips in the pizza were stale as ever. The mushrooms had a sour taste to them in my calzone. Also if you like mold in your drinks their ice machine has mold growing in it. We needed a box before we left the one young girl in there just starred at me so I said it again & the young man that was on his phone got me a box after asking again. Going to leave no have a nice day or anything they clearly LOVE their job. I will not be returning & will take my business elsewhere so...

This place has the best subs and that chicken pizza is amazing! The staff was amazing as well. They where all very sweet. I ordered on an app and paid for it and o didn't have any trouble picking up my order like other places. Even though I was late getting my order my food still was hot and fresh and waiting for me. It was so easy to deal with them and the great crew and amazing food! I'm so happy we have this place like back home in Pittsburgh! It's such...