Wow - visiting Quincey's was like taking a trip back to 20 years ago. We were concerned about eating here while visiting Florence, SC because when we stepped up to our turn to pay going in, the cashier looked at us but didn't didn't acknowledge or greet us while she was opening a pack of pennies and a pack of dimes into the cash drawer. She would look us in the eye occasionally but didn't say anything, didn't smile or let us she would be with us soon - not friendly at all. This went on for about 5 minutes or more while the line backed up behind us. We had just witnessed her be very pleasant to the family she rang up just before us. Finally, she closed her drawer, pulled a receipt off and looked at us again. She didn't say a word to us. My husband ordered, she still never said a word to us. She handed him a receipt. He started to walk off with our tray but I said, "wait, she has to give us plates." She just looked at me, no movement. I said, "may we have the plates?" She handed 4 plates over, again without a word but acted like we were annoying her.

The food and waitress was excellent. Manager, look what I've wrote about first. Poor customer service experience and then the food quality. Restaurant dining is about experience as much as it is about quality food. I'll probably forget how good the food was yesterday as I dine at other restaurants over the next few weeks into months but I will NEVER forget how my husband and I were treated at this location by your cashier, Danell 3/12/2022 at 13:37:39 on terminal ****9639. That memory will linger with us longer than what the food was like. Please make sure your front line folks are pleasant and acknowledge ALL of your customers. I will avoid visiting this restaurant for 6 months just so my money does not contribute to her pay check knowing how she treated us.

Other than her poor attitude and lack of customer service or communication, we would love to visit again when we come thru Florence as long as she isn't there. I will update my review upon my next visit.

** I advise any other customers to report poor customer service for this location. Lunch for 2, $38.46. Why would you pay that price to be treated this way.