Richie's Italian Bistro at Riverwalk — Restaurant in South Carolina

The first time I tried this place was last Saturday, I went to the bar by myself & had a wonderful experience & enjoyed the food. The guy I had (I can’t remember his name) but he was wonderful & really made me wanna come again. I decided to come not even a week later & decided to invite my friend with me. We sat outside & overall things weren’t that bad. Our waitress wasn’t very friendly but I was assuming maybe because we looked young (even though we are in our 20’s) she decided to rush out service & not be the nicest. She dropped our checks off after the meal & we noticed there was an option to pay online. We decided to do the online payment & sat & talked for at least another 45 minutes. Once we got up to leave we even took another 5-10 minutes to chat outside the restaurant. Out of nowhere as we are talking outside in the parking lot the server is running out the restaurant loudly screaming “ummm LADIES CAN YOU PAY ME!?” I felt like she came at us totally wrong but we remained calm & even explained that we paid on the app. She said one check wasn’t paid for even though my friend showed her the transaction out of her account. She proceeded to tell us we had to pay & they will refund the other payment. I was going to let this situation go & not leave a review but it bothered me way too much. Me & my friend are both waitresses & we would never walk out on our tab. I will come again but i definitely won’t let that lady be my server again, she has terrible customer...

I live in Riverwalk and love supporting local small businesses, but this place has lost my business for good.

My friend and I have been regulars every Wednesday for music bingo—it’s always been a fun time with a great crowd. We usually arrived a little early to grab seats at the bar before it filled up. One week, when the bar was full, we sat at a table instead. The hostess was kind, service was excellent, and we had a great night. She even offered to put our names on the list for bar seating the following week, which we gladly accepted.

Fast-forward to last night: we arrived at 6:58, only to be told we had no seating despite our names being on the list. Confused, we asked for clarification, and the hostess brought over the manager or owner. From there, the experience went downhill fast. We were spoken to rudely and aggressively, essentially dismissed with the repeated line: “It’s 7:00 o’clock.” (We were literally there at 6:58.) Instead of honoring the arrangement, he abruptly offered us a table—but in such a hostile manner that it was insulting.

We declined and left. After how poorly we were treated, I won’t be going back. NOTE: It really was not because our spot was taken, it was how we were spoken to and treated. If that was the owner, shame on him! I gave 5 stars for the service because our bartender and or server has always been great. The food is never good, but again supporting a small business and enjoying the music bingo night...

I have tried, an tried again. Service was pleasant. I sat at the bar and had to ask for it to be cleaned because it was gross and left over from customers before. I ordered basic caprese salad. Tomatoes were green and hard, and cheese not fresh. I sent them back and ordered a basic pizza. That is exactly what I received, a basic easy bake, terrible pizza that I did not have the heart to tell the hard working servers. Richie's started out hopeful in our community and beyone. It is evident there is no pride, nor care in the food you put it out. It was terrible, and gross. I am sorry to edit my review but when I go out to spend money I expect at least good. I had to toss my left over pizza in the trash. I know you can do better!~ Excellent first experience. My friend and I went on a Wednesday night and it was pretty busy. We sat at the bar and were attended to pretty quickly and friendly I might add. We split the salad and a small pizza and it was absolutely delicious. I am astonished over the few poor reviews given considering Richies is new. Everyone is excited to have great Italian around here and people who are nit picking over the service and that they are short staffed. That is really harsh and unkind. Give them a break folks. Business is tough and so is finding good staff. Needless to say I will be back and very happy to have Richies in the...