My husband is an over the road truck driver and I travel with him full time. We both had came into this wendys location to grab something to eat before he had to get back on the road. Very unpleasant experience and unfriendly atmosphere. We had come in at 3pm and the cashier who took our order seemed a tiny bit stressed out for whatever reason, probably because she had worked to many hours and hadn't had a day off yet, she rushed taking our order and messed up on part of it, aswell as having a mean look on her face. I had ordered a chilli cheese potato and a small drink but got a large cup instead, my husband had ordered a large chili with cheese and large drink but was givin a small drink. The condiment counter was filthy and wasn't stocked fully.
I have worked fast food for many years and I was taught to repeat the order after the customer had placed it and to have a smile on your face when interacting with customers. There was also a customer before us who got some type of lemonade. I over heard him saying he had asked for light ice and got extra ice. The cashier took it from him dumped it back into the lemonade mixer and got him a new lemonade. Your not suppose to take an iteam back from a customer once you give it to them. Get it...
Read moreI have tried this location multiple times, and there is one common problem. If you do not go inside to order, there will be a solid 10 minute wait between orders. This is the slowest location I have ever been to, but the food is not bad. I tried the new jalapeno popper chicken sandwich, and it was really good. I do believe that the prices at Wendy's are a little steep, but it is what it is. Now, back to the meal. After paying almost $12 and waiting for 20 minutes for 2 other cars, I got home and gave this meal a shot. The fries were warm, lightly salted, and most of them were floppy. I'm more or a crispy fry guy, but they were not bad. I ordered a large sweet tea, and got a warm tea, but that could be fixed. The jalapeno popper chicken sandwich itself was really good. The buns were very soft and fresh. The chicken patty was hot, not warm, hot and fresh out of the deep fryer. The sandwich was loaded with jalapenos and bacon, a combo you can't go wrong with. The jalapeno cream cheese mixed with the creamy cheese brought a very good texture and richness to the sandwich. Keep this sandwich Wendy's. If this place could just get a little faster, it would be more of a...
Read moreI was in the blue pickup truck who had to come back around the drive through to get his son's order fixed, around 530pm.
The longer haired woman with a ponytail who took my order was really sweet and courteous.
The short haired woman who shoved the order in my face was not. When I came back through because my son's order was wrong, the cashier was extremely sweet and apologetic.
The short haired woman behind her looked like my existence was an inconvenience on her life.
I worked at Wendy's when I was in high school. Acting like you're too good for your job does not make you cute. Nobody is too good to flip burgers, and the vast majority of people would flip burgers if that's what it took to feed their kids.
Quit acting like you're too good to work at Wendy's, because you're not. People who work hard in fast food would work hard anywhere. People who are lazy/entitled/mean in fast food would be lazy/entitled/mean anywhere.
To the woman who took the order, keep being you, because you're going...
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