Batch Ice Cream Scoop Shop South Hadley — Restaurant in South Hadley

UPDATE: I was able to speak with the owner of Batch and we had a lovely conversation. He assured me that he took this matter seriously and upon seeing my original post called the South Hadley location to remove the spoons that very day.

ORIGINAL POST: SAFETY WARNING!

We've always liked Batch ice cream so when we were in South Hadley, we decided to stop into their shop.

The ice cream was good but the issue was the plastic spoons. We grabbed three spoons so we could have extra for our toddler. My husband was eating his ice cream with one of the spoons and it cut the inside of his mouth. It looked like two deep paper cuts on the inside of his left upper lip. He was bleeding for a little while.

My husband checked all three spoons and found they were all sharp at the edges. He ended up finishing is ice cream with the back of the spoon and feeding our toddler the same way.

When we finished with our ice cream, my husband went to let staff know. The girl behind the counter went to the back to let a man, I believe his name was Dave, know.

He came out and asked if my husband wanted a wooden tasting spoon instead. My husband explained that we were already done eating and then showed him where the plastic sppon was sharp just so they knew about the safety concern.

Dave didn't seem too concerned. He nonchalantly said he never heard of that happening before. They talked for a little more, then Dave said all we can do is give people the wooden spoon instead. Unfortunately, people wouldn't know to ask for the wooden spoon unless they get cut first. I'm glad it didn't happen to our toddler!

As we were leaving a group with young kids were heading in. I hope they didn't get cut too! If you're going into Batch, be aware and check your spoons before you...

My mom and I gave this place a try after visiting the Mt. Holyoke flower show, and am I glad we did! Batch's ice cream is head and shoulders above anything else in the area. They only use real ingredients with no artificial additives, and you can really taste the difference. The ice cream also isn't oversweetened like many are, so you can actually appreciate the flavors without being overwhelmed by sugar. I had ginger ice cream and my mom had green tea, and both were delicious. They also offer Harmony Springs sodas (a delicious local brand), which can be mixed into an ice-cream float if you want. They even have frozen dog treats so that your four-legged friend can enjoy a snack along with you. Next time you're in South Hadley and craving a frozen sweet treat, pop in here, you...

I was there yesterday with my son and my hubby while waiting for food next door. My son had a cookie dough scoop and my husband had a ginger scoop. They asked if I wanted something I said no because of my allergies and they accommodated my allergies and made me feel happy that I was able to actually try something in there. The attendant was very friendly she went and switched out the scoopers and reassured me that I was going to be okay I ended up having the salted caramel and this definitely made my weekend. I usually can't eat in places like this. I loved how their ice creams with nuts were in a separate place. I would definitely go there again. Shout out to the attendant last night they...