Not enough time spent here to give it a 5 star. I can say the are south pasadena is clean but the people coming in and out of that shopping center seem to be always in a rush. Be careful if you have kids the parking lot can be sometimes not safe to walk by due to these snobs that think they own the road other than that this baskin robins is to me is kid friendly and so far great customer service. I'll give them 5 star when I see the portion of the ice-cream to be consistent to what other baskin robins I've been to. I recommend visiting the baskins robins in hasting ranch on foothill blvd that store is one of my best baskin robins to go to they are always friendly and the portion are consistent every time. This is my experience and that's all I...
Read moreWe visited this location 2 weeks ago on a Saturday. I'm not sure if the lady working that day was the owner or a manager but she absolutely made our day. My neurodivergent son, myself, and my other children stopped by after our soccer games. He has been fixated on the Baskin Robbins logo for a few weeks now. When we arrived, he didn't care about getting ice cream but was super excited to see the big logo in the lobby. As all 4 of my children decided their flavors she patiently listened to him go on and on about the logo. To my surprise she came back and gave him two sheets of baskin robbins tattoos. She absolutely made his day and mine as well. I didn't get her name but thank you so much for your patience and putting a smile on my...
Read moreThis review is for the store on Fair Oaks in South Pasadena. I experienced what I can only call discrimination as I was denied a purchase. Even after showing me that what I was asking for was available, the associate told me that he has “very good customers” who come in to buy that ice cream so he would not sell it to me. If I could give less than one star I would. I can’t imagine that there’s any excuse that would make it right to deny a paying customer a purchase, but to basically insinuate that I am not one of those “good customers” is nothing less than...
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